Think twice before starting a free… Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.

Helpful in tracking expenses Managing sales and orders has become quite easier since I started using this software. It creates invoices and gives me a review on the finances too which helped me tremendously in the adjustment of my spending pattern. The buy module especially helps place orders easily and billing too.

Really simplified accounting for me It’s easy to use, and glitch-free software for accounting. I am a technophobe, and I usually struggle with new software and technologies. But Deskera is surprisingly easy to learn. I have changed my go-to app to Deskera now. What’s more, it lets me categorize my revenue and expense streams… which is a tiny, but welcome addition, that makes a huge difference. While I found the accounting feature to be most useful, there seem to be many more features in this software that I haven’t used yet.

Very Unreliable Servers Very Unreliable Servers. Very Poor Knowledge to the Support team. No one picks up the calls. Queries are replied very late.

Works good Started using this app two months ago. Bought the startup version this month. Suffices the requirements of my company with quite less human power. So far it works pretty smoothly, I will be exploring more as and when I can use more of the provided facilities.