What a pile of garbage this company is What a pile of garbage this company is. I canceled my service with them after only 2 weeks of a trial and they charged my credit card anyways. No support. Chats stink. Only a computer not a real human. And no one answers the phone. Complicated software for others using with you. Expensive. Pick something else.

Not perfect, but does the job Not perfect, but does the job of filtering and blocking content. I hope they will continue improving it so it will work better and better for their users.

Decent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.

I used this service for years and do not recommend. This app used to be okay. The recent changes to their software however, have made it absolutely useless. Screen accountability does not work. I have told the company many times since they introduced the feature. The recent update has left reports based solely on screen accountability. The app works poorly on iOS it constantly turns off or can be turned off. Nothing is monitored unless the specific browser is used. It does not monitor app activity or block content within apps. l contacted customer service a few times and found them to be responsive but lacking in helpfulness. The only useful feature of CE used to be the full browsing logs. I never found reports to be comprehensive and literally spent hours filtering thru thousands of logs to check for suspicious activity. Now this feature is gone completely and so the service is utterly a waste of money as it will do absolutely nothing but provide a false sense of behavior from addicts.

The program doesn't work The program doesn't work, the screenshots are so blurry that even with a reduced blur photo it takes a Sherlock Holmes level investigation to find if someone has strayed. The app will block reddit, and youtube comments, but still allows direct access to porn. And the only way to cancel is to call and talk to a representative in person during Eastern time business hours which is a huge hassel as a west coast person.