Johnathan Murphy
GBDecent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.
Demid
GBDoesn't work, hard to cancel I can confirm much of what others users have said 1) The app doesn't work at all; is incredibly easy to circumvent; and at the same time is quite invasive, utilizing a VPN that precludes you from using any other VPNs and causing connection issues 2) Their system indeed does not let you cancel, forcing you to talk to Sales. They hide behind some shield such as "this is for your own protection", but this is nonsense. I frankly haven't seen any normal company in the 21st century operate this way.
Christopher
GBI wish I could give this "Christian"… I wish I could give this "Christian" site zero stars. First of all they won't let you cancel your subscription unless you talk to a salesperson. Then they do anything to keep you like give you a "hardship discount", hmmm.. well I wouldn't be calling in the first place if I could afford it, so attempting to talk someone into keeping a product that they can't afford is probably not very high in Christlikeness. Second of all if you call and leave a message they won't cancel it. At this point I'm at my wits end, I'm going to have to block the card or something and have the bank handle it. I have these wonderful Christian friends to thank for the frustration and stress. I've been treated better by the wokiest, scummiest, media companies compared to this company and that is sad. I never even downloaded the product, and after this I never will.
lewis
GBStops everything on IOS working I had Covenant eyes for a few months and unfortunately had to cancel the subscription because it just completely shut down any apps on my iPhone. I couldn’t even connect to my gym app when working out and as soon as the app was deleted off my phone everything would work perfectly. Very disappointing
Charles Jost
GBThe program doesn't work The program doesn't work, the screenshots are so blurry that even with a reduced blur photo it takes a Sherlock Holmes level investigation to find if someone has strayed. The app will block reddit, and youtube comments, but still allows direct access to porn. And the only way to cancel is to call and talk to a representative in person during Eastern time business hours which is a huge hassel as a west coast person.