Charles Jost
GBThe program doesn't work The program doesn't work, the screenshots are so blurry that even with a reduced blur photo it takes a Sherlock Holmes level investigation to find if someone has strayed. The app will block reddit, and youtube comments, but still allows direct access to porn. And the only way to cancel is to call and talk to a representative in person during Eastern time business hours which is a huge hassel as a west coast person.
R V
ZAThis product is a lifesaver, despite the kinks Look the software doesnt work perfectly all the time. But if you have problems, like me, this product is a life saver. Sometimes the software doesnt work pefectly. Like this one site doesnt load any images with this installed. But that is a site that sometimes has explicit content. If you are committed to change, sacrifices has to be made.
Sam
GBExcellent in Every Way Great and incredibly friendly customer service! I love working with them and calling them about concerns or technical questions. They've always been able to solve my problems and are patient and care about their customers. Great product, great service, and very reliable!
Solomon Riley
AUTruely a terrible service Truely a terrible service and overpriced for what it provides. It doesn't monitor applications outside of Safari and the Covenant Eyes browser. Any other app you download, you can access NSFW content (twitter, youtube, another browser). The VPN is terrible, slow and buggy. It would constantly cut out my internet connection, forcing me to restart the VPN (which takes a solid 30-60second) multiple times per day. I cancelled my service for a few months after getting to a point where i felt i didn't need it. After a relapse I eventually wanted to restart my subscription (i must be a masochist) only to be greeted with infinite loading screens when trying to pay. The tech was so bad they couldn't even take my money!!! Never using again, never recommending, and praying for a better competitor because the world needs something like this THAT ACTUALLY WORKS.
Johnathan Murphy
GBDecent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.