Johnathan Murphy
GBDecent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.
Dave
GBWorks for me! Make sure you use the free trial. I've had Covenant Eyes on my iPhone and Mac for a couple of months now. It honestly works great for me, so unsure why all the bad reviews! I used the code 'TIKTOK' at checkout and it gave me 30 days free to try it out (it still works!), so I'd definitely recommend giving it a go as you can cancel anytime.
Byron O'Neill
CAI used covenant eyes for 20 years but… I used covenant eyes for 20 years but have just cancelled. I am quite disappointed at how terrible the software works. For example, every webpage that you visit their VPN has to load. Which takes a considerable amount of time. Often over 10 seconds. It just doesn’t work well at all. Not only that, but they have increased their monthly price. Not worth it. I am looking at other alternatives.
Mark Skaggs
GBTerrible Application Terrible, terrible service. Frequently flagged false positives, just triggering more acrimony and distrust in our marriage. And, I have to disconnect my Norton VPN so that my devices will connect to the internet through their shoddy Covenant VPN. Finally, they have recently changed branding of the onscreen logo so that now I always see this ubiquitous, Orwellian eyeball staring at me from my phone screen. I HATE this service, and will disconnect it today, marriage or no marriage.
anon
GBI used this service for years and do not recommend. This app used to be okay. The recent changes to their software however, have made it absolutely useless. Screen accountability does not work. I have told the company many times since they introduced the feature. The recent update has left reports based solely on screen accountability. The app works poorly on iOS it constantly turns off or can be turned off. Nothing is monitored unless the specific browser is used. It does not monitor app activity or block content within apps. l contacted customer service a few times and found them to be responsive but lacking in helpfulness. The only useful feature of CE used to be the full browsing logs. I never found reports to be comprehensive and literally spent hours filtering thru thousands of logs to check for suspicious activity. Now this feature is gone completely and so the service is utterly a waste of money as it will do absolutely nothing but provide a false sense of behavior from addicts.