Johnathan Murphy
GBDecent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.
Byron O'Neill
CAI used covenant eyes for 20 years but… I used covenant eyes for 20 years but have just cancelled. I am quite disappointed at how terrible the software works. For example, every webpage that you visit their VPN has to load. Which takes a considerable amount of time. Often over 10 seconds. It just doesn’t work well at all. Not only that, but they have increased their monthly price. Not worth it. I am looking at other alternatives.
furrell family
GBI used this and found it very helpful I used this and found it very helpful. I very thankful that they have such a great customer service team that is there for you 24/7 even if it's not by phone.
Charles Jost
GBThe program doesn't work The program doesn't work, the screenshots are so blurry that even with a reduced blur photo it takes a Sherlock Holmes level investigation to find if someone has strayed. The app will block reddit, and youtube comments, but still allows direct access to porn. And the only way to cancel is to call and talk to a representative in person during Eastern time business hours which is a huge hassel as a west coast person.
Mr. Doe
GBWhat a pile of garbage this company is What a pile of garbage this company is. I canceled my service with them after only 2 weeks of a trial and they charged my credit card anyways. No support. Chats stink. Only a computer not a real human. And no one answers the phone. Complicated software for others using with you. Expensive. Pick something else.