Excellent in Every Way Great and incredibly friendly customer service! I love working with them and calling them about concerns or technical questions. They've always been able to solve my problems and are patient and care about their customers. Great product, great service, and very reliable!

I used this and found it very helpful I used this and found it very helpful. I very thankful that they have such a great customer service team that is there for you 24/7 even if it's not by phone.

I used covenant eyes for 20 years but… I used covenant eyes for 20 years but have just cancelled. I am quite disappointed at how terrible the software works. For example, every webpage that you visit their VPN has to load. Which takes a considerable amount of time. Often over 10 seconds. It just doesn’t work well at all. Not only that, but they have increased their monthly price. Not worth it. I am looking at other alternatives.

Decent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.

Truely a terrible service Truely a terrible service and overpriced for what it provides. It doesn't monitor applications outside of Safari and the Covenant Eyes browser. Any other app you download, you can access NSFW content (twitter, youtube, another browser). The VPN is terrible, slow and buggy. It would constantly cut out my internet connection, forcing me to restart the VPN (which takes a solid 30-60second) multiple times per day. I cancelled my service for a few months after getting to a point where i felt i didn't need it. After a relapse I eventually wanted to restart my subscription (i must be a masochist) only to be greeted with infinite loading screens when trying to pay. The tech was so bad they couldn't even take my money!!! Never using again, never recommending, and praying for a better competitor because the world needs something like this THAT ACTUALLY WORKS.