What a pile of garbage this company is What a pile of garbage this company is. I canceled my service with them after only 2 weeks of a trial and they charged my credit card anyways. No support. Chats stink. Only a computer not a real human. And no one answers the phone. Complicated software for others using with you. Expensive. Pick something else.

Terrible Application Terrible, terrible service. Frequently flagged false positives, just triggering more acrimony and distrust in our marriage. And, I have to disconnect my Norton VPN so that my devices will connect to the internet through their shoddy Covenant VPN. Finally, they have recently changed branding of the onscreen logo so that now I always see this ubiquitous, Orwellian eyeball staring at me from my phone screen. I HATE this service, and will disconnect it today, marriage or no marriage.

Decent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.

Fantastic app which has improved… Fantastic app which has improved overtime

Truely a terrible service Truely a terrible service and overpriced for what it provides. It doesn't monitor applications outside of Safari and the Covenant Eyes browser. Any other app you download, you can access NSFW content (twitter, youtube, another browser). The VPN is terrible, slow and buggy. It would constantly cut out my internet connection, forcing me to restart the VPN (which takes a solid 30-60second) multiple times per day. I cancelled my service for a few months after getting to a point where i felt i didn't need it. After a relapse I eventually wanted to restart my subscription (i must be a masochist) only to be greeted with infinite loading screens when trying to pay. The tech was so bad they couldn't even take my money!!! Never using again, never recommending, and praying for a better competitor because the world needs something like this THAT ACTUALLY WORKS.