I used covenant eyes for 20 years but… I used covenant eyes for 20 years but have just cancelled. I am quite disappointed at how terrible the software works. For example, every webpage that you visit their VPN has to load. Which takes a considerable amount of time. Often over 10 seconds. It just doesn’t work well at all. Not only that, but they have increased their monthly price. Not worth it. I am looking at other alternatives.

The program doesn't work The program doesn't work, the screenshots are so blurry that even with a reduced blur photo it takes a Sherlock Holmes level investigation to find if someone has strayed. The app will block reddit, and youtube comments, but still allows direct access to porn. And the only way to cancel is to call and talk to a representative in person during Eastern time business hours which is a huge hassel as a west coast person.

I used this service for years and do not recommend. This app used to be okay. The recent changes to their software however, have made it absolutely useless. Screen accountability does not work. I have told the company many times since they introduced the feature. The recent update has left reports based solely on screen accountability. The app works poorly on iOS it constantly turns off or can be turned off. Nothing is monitored unless the specific browser is used. It does not monitor app activity or block content within apps. l contacted customer service a few times and found them to be responsive but lacking in helpfulness. The only useful feature of CE used to be the full browsing logs. I never found reports to be comprehensive and literally spent hours filtering thru thousands of logs to check for suspicious activity. Now this feature is gone completely and so the service is utterly a waste of money as it will do absolutely nothing but provide a false sense of behavior from addicts.

Decent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.

Stops everything on IOS working I had Covenant eyes for a few months and unfortunately had to cancel the subscription because it just completely shut down any apps on my iPhone. I couldn’t even connect to my gym app when working out and as soon as the app was deleted off my phone everything would work perfectly. Very disappointing