Excellent in Every Way Great and incredibly friendly customer service! I love working with them and calling them about concerns or technical questions. They've always been able to solve my problems and are patient and care about their customers. Great product, great service, and very reliable!

The program doesn't work The program doesn't work, the screenshots are so blurry that even with a reduced blur photo it takes a Sherlock Holmes level investigation to find if someone has strayed. The app will block reddit, and youtube comments, but still allows direct access to porn. And the only way to cancel is to call and talk to a representative in person during Eastern time business hours which is a huge hassel as a west coast person.

this software is in breach of privacy this software is in breach of privacy! once i had the software installed i noticed it would take screenshots of my current screen and upload them to my online account as well as send them to an accountability partner. this means that the company can view sensitive information such as bank details, passwords ect, as these screenshots get uploaded to there database. not only this but you can easily by pass the software with a vpn. i mean this is just ridiculous!! this software is clearly aimed at anyone who don't give a dam about there privacy.

I used this service for years and do not recommend. This app used to be okay. The recent changes to their software however, have made it absolutely useless. Screen accountability does not work. I have told the company many times since they introduced the feature. The recent update has left reports based solely on screen accountability. The app works poorly on iOS it constantly turns off or can be turned off. Nothing is monitored unless the specific browser is used. It does not monitor app activity or block content within apps. l contacted customer service a few times and found them to be responsive but lacking in helpfulness. The only useful feature of CE used to be the full browsing logs. I never found reports to be comprehensive and literally spent hours filtering thru thousands of logs to check for suspicious activity. Now this feature is gone completely and so the service is utterly a waste of money as it will do absolutely nothing but provide a false sense of behavior from addicts.

I used this and found it very helpful I used this and found it very helpful. I very thankful that they have such a great customer service team that is there for you 24/7 even if it's not by phone.