E L
NLNot perfect, but does the job Not perfect, but does the job of filtering and blocking content. I hope they will continue improving it so it will work better and better for their users.
anon
GBI used this service for years and do not recommend. This app used to be okay. The recent changes to their software however, have made it absolutely useless. Screen accountability does not work. I have told the company many times since they introduced the feature. The recent update has left reports based solely on screen accountability. The app works poorly on iOS it constantly turns off or can be turned off. Nothing is monitored unless the specific browser is used. It does not monitor app activity or block content within apps. l contacted customer service a few times and found them to be responsive but lacking in helpfulness. The only useful feature of CE used to be the full browsing logs. I never found reports to be comprehensive and literally spent hours filtering thru thousands of logs to check for suspicious activity. Now this feature is gone completely and so the service is utterly a waste of money as it will do absolutely nothing but provide a false sense of behavior from addicts.
Demid
GBDoesn't work, hard to cancel I can confirm much of what others users have said 1) The app doesn't work at all; is incredibly easy to circumvent; and at the same time is quite invasive, utilizing a VPN that precludes you from using any other VPNs and causing connection issues 2) Their system indeed does not let you cancel, forcing you to talk to Sales. They hide behind some shield such as "this is for your own protection", but this is nonsense. I frankly haven't seen any normal company in the 21st century operate this way.
Johnathan Murphy
GBDecent prenatal. Terrible Customer service. The program has improved from a few years ago, but it still has several loopholes that are easy to find. My bigger issue is that you can’t cancel without calling in. You can uninstall it from all your devices online but you can’t stop them from charging you. I called in before my billing date and it went to a voicemail. Tried again today and they told me they wouldn’t refund me because by the time I actually reached somebody, it had already charged and I didn’t leave a voicemail. I’m sure they can see when I removed my it from devices, but they still refuse to refund the money. So decent program. Terrible customer service with catawampus hours who won’t even help you when you get laid off from a job.
alex
GBthis software is in breach of privacy this software is in breach of privacy! once i had the software installed i noticed it would take screenshots of my current screen and upload them to my online account as well as send them to an accountability partner. this means that the company can view sensitive information such as bank details, passwords ect, as these screenshots get uploaded to there database. not only this but you can easily by pass the software with a vpn. i mean this is just ridiculous!! this software is clearly aimed at anyone who don't give a dam about there privacy.