Policies are non consumer friendly Policies are non consumer friendly, please avoid. Mainly, the refund policy should include renewals like many services these days due to the abundance of services management and scummy automatic renewals which are borderline scams. Customer support is relatively quick to respond in email but only because they look like automated responses from a robot pasting their policy with no actual action being taken, very demoralizing.

EDIT: It is basically a scam. EDIT (2024-04-16): They just sent me an invoice after I "Suspended" my subscription on their website. If I didn't also cancel it on PayPal, I think they would have just kept charging my card. They are practically a scam at this point. It didn't work for my internet so I can't say for sure but in theory it should work for some people. My ping went from 20ms average with 120ms rare spikes to 80ms average with 150ms spikes. It literally made my connection worse. I think the real problem is the marketing and the business in general. They are being is vague on purpose and making claims that are wrong for most of the people seeing the ads. They made it hard to cancel the subscription. For a product that won't work for most people not having a free trial is also malicious.

Diablo 4 Lag Solved Lag in Diablo 4 was nightmarish until I installed ExitLag. Blizzard's servers are fine, but the default stops between my computer and the D4 servers are congested most of the time. ExitLag has allowed me to just sit down and finally enjoy the game.

Fraudulent website. Their website indicated a 42% discount on the yearly package. This came down to R420 rand. I selected the package and paid only to receive a notification for 1100 rand. The support replied and notified me that because my account is old I got charged the full dollar amount and the special is effectively not for pre-special users. How does that make sense? Literally just fraud I would not recommend.

I had tried to cancel my subscribtion… I had tried to cancel my subscribtion after I only used exitlag services for a month (even tho I subscribed for 3 months), but when I tried cancelling it the website was unresponsive because it was keep loading. I assume it didn't go through because I was charged again couple days ago. 2 days ago I tried to refund the unused subscription when the 2nd month was charged, but despite contacting support immediately they refused. There was also no prompt or warning that it was coming up. I believe that this isn't a coincidence and is part of lots of online payment sites billing strategy.