John Smith
GBTerrible Customer Service Customer Service person was extremely hostile and childish and refused to address my problem and actually resorted to insulting me calling me stupid. Edit: I was told you want more details, but that is all there is, I missed the deadline to respond, as I don't read my emails that much, I also don't want that person who did this to me to give me anymore hassle. And the issue I had, turned out not to be resolvable anyway. I consider the matter closed. I won't be doing business with Typesy, and so, my review is final.
Laurence Daniel F. Solon
PHI’ve tried different typing programs I’ve tried different typing programs, but Typesy is the best one I had so far. I like that it is direct and straightforward. The focus is on helping you learn the process of touch typing. I have been using it for 7 months now. From 35 WPM, I can already reach 50 WPM. I am looking forward to more exciting games and exercises. I am planning to include my friends since my account is suitable for 5 users. How fun is that? Thanks to the team for developing such an excellent program. Hoping I can achieve my typing speed goal soon.
Ed Esposito
GBVery Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.
A.Holt
GBCancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.
Aika
PHA friend of mine introduced Typesy to… A friend of mine introduced Typesy to me. At first, I thought it was just like any other crappy typing program, but I was wrong. It contains complete typing courses, it has an excellent interface, and it has superb monitoring. You can even determine which fingers or keys you need to improve. You will get motivated because it has a ranking feature for all the users. The games are appealing and cool. I would highly recommend this to anyone who is looking for a typing program. I hope they will add more curriculums or activities soon. Great job to the team!