Cancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.

Terrible Customer Service Customer Service person was extremely hostile and childish and refused to address my problem and actually resorted to insulting me calling me stupid. Edit: I was told you want more details, but that is all there is, I missed the deadline to respond, as I don't read my emails that much, I also don't want that person who did this to me to give me anymore hassle. And the issue I had, turned out not to be resolvable anyway. I consider the matter closed. I won't be doing business with Typesy, and so, my review is final.

They do not support Croatian keyboard… They do not support Croatian keyboard layout

Ok if you are American, but... The introduction website looked cool. But the actual program is bad. First of all, their videos look like they made them 10 years ago. Then, they don't have a German (qwertz) keyboard layout which basically made this unusable for me. The worst part is that you can't cancel the subscription on the website. You have to contact the support (which was thankfully very fast) to cancel it. There are sadly better free programs out there, but for Americans (because of the keyboard layout), its fine.

Just a with one word, amazing. I liked it very much. I started to the course and training section and its now 3 am, I am still listening the videos and practicing. I have been using other softwares of ereflect such as vocabulary and speed reading, typing is as perfect as other ereflect programs. Thanks a lot.