Ok if you are American, but... The introduction website looked cool. But the actual program is bad. First of all, their videos look like they made them 10 years ago. Then, they don't have a German (qwertz) keyboard layout which basically made this unusable for me. The worst part is that you can't cancel the subscription on the website. You have to contact the support (which was thankfully very fast) to cancel it. There are sadly better free programs out there, but for Americans (because of the keyboard layout), its fine.

Customer service is non-existent Customer service is non-existent. There is no way to delete your account or remove your payment info from their website. Do not pay for this program. There are plenty of free typing programs out there that are better than Typesy.

Charged me for unsuccessful trial I signed up for a trial. The app didn't work at all. I submitted a video and screenshots of the problem and asked for the trial to be cancelled. The customer support rep didn't even look at them. Then they billed me. There is a freeware app called Rapid Typing. It has similar functionality and none of these hassles.

Cancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.

Typesy is my favorite typing program! I saw Typesy in one Homeschool blog. They were talking about the features the program has. I got interested, so I bought it for my kids. It has been our routine to spend 10-15 minutes of the day practicing touch typing or playing some games. I like the idea that parents can create exercises for them. With this, we can monitor and check the words they are exposed to. Young minds are so delicate, so I think many parents have the same concern as me. Typesy should maintain doing it this way. Thanks for the excellent customer support as well.