Very Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.

I’ve tried different typing programs I’ve tried different typing programs, but Typesy is the best one I had so far. I like that it is direct and straightforward. The focus is on helping you learn the process of touch typing. I have been using it for 7 months now. From 35 WPM, I can already reach 50 WPM. I am looking forward to more exciting games and exercises. I am planning to include my friends since my account is suitable for 5 users. How fun is that? Thanks to the team for developing such an excellent program. Hoping I can achieve my typing speed goal soon.

Cancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.

They ruined it They ruined it. It used to be bearable but with further updates, it no longer feels like I learning to type in a probable situation where I actually might type. Typing stops after you get a letter wrong and you have to put in that letter to continue. Now if you actually know how to type or have a word such as "Actually" with two of the same letter, the entire word will be messed up. Also, the fact that you have to reach a rather high accuracy to continue makes this supposedly causal typing program into a type of Duolingo bird where I'm terrified into coming back because due to the strict typing standards, I'm not enough. PS. Just use Typing Racer

Ok if you are American, but... The introduction website looked cool. But the actual program is bad. First of all, their videos look like they made them 10 years ago. Then, they don't have a German (qwertz) keyboard layout which basically made this unusable for me. The worst part is that you can't cancel the subscription on the website. You have to contact the support (which was thankfully very fast) to cancel it. There are sadly better free programs out there, but for Americans (because of the keyboard layout), its fine.