They ruined it They ruined it. It used to be bearable but with further updates, it no longer feels like I learning to type in a probable situation where I actually might type. Typing stops after you get a letter wrong and you have to put in that letter to continue. Now if you actually know how to type or have a word such as "Actually" with two of the same letter, the entire word will be messed up. Also, the fact that you have to reach a rather high accuracy to continue makes this supposedly causal typing program into a type of Duolingo bird where I'm terrified into coming back because due to the strict typing standards, I'm not enough. PS. Just use Typing Racer

Just a with one word, amazing. I liked it very much. I started to the course and training section and its now 3 am, I am still listening the videos and practicing. I have been using other softwares of ereflect such as vocabulary and speed reading, typing is as perfect as other ereflect programs. Thanks a lot.

Cancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.

Very Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.

Great experience so far great experience so far, i find the pricing a bit expensive and I hope the symbols and numbers are included in the early practices. Although the interface looks good and user-friendly; I love how they add speed typing after the basic. Lastly, I wish they have a free trial in the Microsoft store.