Customer service is non-existent Customer service is non-existent. There is no way to delete your account or remove your payment info from their website. Do not pay for this program. There are plenty of free typing programs out there that are better than Typesy.

Great experience so far great experience so far, i find the pricing a bit expensive and I hope the symbols and numbers are included in the early practices. Although the interface looks good and user-friendly; I love how they add speed typing after the basic. Lastly, I wish they have a free trial in the Microsoft store.

Very Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.

Ok if you are American, but... The introduction website looked cool. But the actual program is bad. First of all, their videos look like they made them 10 years ago. Then, they don't have a German (qwertz) keyboard layout which basically made this unusable for me. The worst part is that you can't cancel the subscription on the website. You have to contact the support (which was thankfully very fast) to cancel it. There are sadly better free programs out there, but for Americans (because of the keyboard layout), its fine.

Charged me for unsuccessful trial I signed up for a trial. The app didn't work at all. I submitted a video and screenshots of the problem and asked for the trial to be cancelled. The customer support rep didn't even look at them. Then they billed me. There is a freeware app called Rapid Typing. It has similar functionality and none of these hassles.