Ed Esposito
GBVery Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.
Nataleigh L.A.
GBLook no further...Typesy will exceed your expectations! Typesy is modern and fun to use while offering the typist a unique and productive experience for those who want to improve their typing speed. I looked at quite a few different typing programs, yet Typesy's vibrant and unique aesthetics are so awesome they exceeded my expectations. I couldn't be happier with this product. I highly recommend Typesy for anyone who is looking to improve their typing speed without getting bored.
A.Holt
GBCancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.
John Smith
GBTerrible Customer Service Customer Service person was extremely hostile and childish and refused to address my problem and actually resorted to insulting me calling me stupid. Edit: I was told you want more details, but that is all there is, I missed the deadline to respond, as I don't read my emails that much, I also don't want that person who did this to me to give me anymore hassle. And the issue I had, turned out not to be resolvable anyway. I consider the matter closed. I won't be doing business with Typesy, and so, my review is final.
Molly Long
GBTypesy A Great Gift! I purchased Typesy as a gift to my granddaughter. I couldn’t get it to install on her HP running Chrome OS, so I contacted customer service. I received an answer within 24 hours and was up and running. Thank you for the great experience!!