Cancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.

Typesy A Great Gift! I purchased Typesy as a gift to my granddaughter. I couldn’t get it to install on her HP running Chrome OS, so I contacted customer service. I received an answer within 24 hours and was up and running. Thank you for the great experience!!

Very Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.

They ruined it They ruined it. It used to be bearable but with further updates, it no longer feels like I learning to type in a probable situation where I actually might type. Typing stops after you get a letter wrong and you have to put in that letter to continue. Now if you actually know how to type or have a word such as "Actually" with two of the same letter, the entire word will be messed up. Also, the fact that you have to reach a rather high accuracy to continue makes this supposedly causal typing program into a type of Duolingo bird where I'm terrified into coming back because due to the strict typing standards, I'm not enough. PS. Just use Typing Racer

I have been using Typesy for a year now… I have been using Typesy for a year now and I have seen significant improvement with my typing speed and accuracy. From a hunt-and-peck typist of 28 wpm, I am now touch typing at an average speed of 49 wpm with an accuracy of 94%. This is a really good improvement for me. Typesy Individual account allows me to share it with 4 of my other family members. Now, all of us are having a typing competition every family day (Sunday).