Terrible Customer Service Customer Service person was extremely hostile and childish and refused to address my problem and actually resorted to insulting me calling me stupid. Edit: I was told you want more details, but that is all there is, I missed the deadline to respond, as I don't read my emails that much, I also don't want that person who did this to me to give me anymore hassle. And the issue I had, turned out not to be resolvable anyway. I consider the matter closed. I won't be doing business with Typesy, and so, my review is final.

Typesy is my favorite typing program! I saw Typesy in one Homeschool blog. They were talking about the features the program has. I got interested, so I bought it for my kids. It has been our routine to spend 10-15 minutes of the day practicing touch typing or playing some games. I like the idea that parents can create exercises for them. With this, we can monitor and check the words they are exposed to. Young minds are so delicate, so I think many parents have the same concern as me. Typesy should maintain doing it this way. Thanks for the excellent customer support as well.

Customer service is non-existent Customer service is non-existent. There is no way to delete your account or remove your payment info from their website. Do not pay for this program. There are plenty of free typing programs out there that are better than Typesy.

Very Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.

They ruined it They ruined it. It used to be bearable but with further updates, it no longer feels like I learning to type in a probable situation where I actually might type. Typing stops after you get a letter wrong and you have to put in that letter to continue. Now if you actually know how to type or have a word such as "Actually" with two of the same letter, the entire word will be messed up. Also, the fact that you have to reach a rather high accuracy to continue makes this supposedly causal typing program into a type of Duolingo bird where I'm terrified into coming back because due to the strict typing standards, I'm not enough. PS. Just use Typing Racer