Esther G
GBI need to cancel this membership that I… I need to cancel this membership that I have never used and there is no way to get a hold of anyone and my bank account can’t provide me with a telephone number either. I deleted the application the second day I signed up for it and thought it was cancelled but for 3 months already they keep getting $9 from my bank account. I NEED MY $$$$ REFUNDED AND FOR THEM TO STOP CHARGING ME MONTHLY. THE 800-706-5904 number takes me to a voicemail to leave a message. What a scam!!
Will E
GBCharged me for unsuccessful trial I signed up for a trial. The app didn't work at all. I submitted a video and screenshots of the problem and asked for the trial to be cancelled. The customer support rep didn't even look at them. Then they billed me. There is a freeware app called Rapid Typing. It has similar functionality and none of these hassles.
Molly Long
GBTypesy A Great Gift! I purchased Typesy as a gift to my granddaughter. I couldn’t get it to install on her HP running Chrome OS, so I contacted customer service. I received an answer within 24 hours and was up and running. Thank you for the great experience!!
A.Holt
GBCancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.
Timebandit
GBCustomer service is non-existent Customer service is non-existent. There is no way to delete your account or remove your payment info from their website. Do not pay for this program. There are plenty of free typing programs out there that are better than Typesy.