Molly Long
GBTypesy A Great Gift! I purchased Typesy as a gift to my granddaughter. I couldn’t get it to install on her HP running Chrome OS, so I contacted customer service. I received an answer within 24 hours and was up and running. Thank you for the great experience!!
Will E
GBCharged me for unsuccessful trial I signed up for a trial. The app didn't work at all. I submitted a video and screenshots of the problem and asked for the trial to be cancelled. The customer support rep didn't even look at them. Then they billed me. There is a freeware app called Rapid Typing. It has similar functionality and none of these hassles.
Ed Esposito
GBVery Difficult to Cancel Membership We didn't really get into this program, so I can't really speak on the effectiveness of it. I will say that I was VERY annoyed by the fact that you cannot cancel your membership via the account settings on their website. I feel like they're hoping you'll just forget you're paying for it because they make it really hard to cancel your membership. When I realized this I tried submitting a ticket, but the website was broken and the ticket didn't go through. I tried the online chat, but it was outside of business hours, so it presented me the option to leave a message via the chat feature, only that didn't work either. I've looked it up and apparently in order to cancel, you have to call them up. I guess I don't see why I can create an account online, but I cannot cancel my membership online.
A.Holt
GBCancelled trial account, charged anyway I signed up for a trial account. Several days before the end of the trial, I went to cancel my subscription. Their site doesn't allow cancellations except through "submitting a ticket", which I did, and I also contacted customer service to request cancellation. They received my ticket and chat request and several days later, charged me anyway. Update: They cancelled the account and reversed the charge / refunded the amount that I paid.
Esther G
GBI need to cancel this membership that I… I need to cancel this membership that I have never used and there is no way to get a hold of anyone and my bank account can’t provide me with a telephone number either. I deleted the application the second day I signed up for it and thought it was cancelled but for 3 months already they keep getting $9 from my bank account. I NEED MY $$$$ REFUNDED AND FOR THEM TO STOP CHARGING ME MONTHLY. THE 800-706-5904 number takes me to a voicemail to leave a message. What a scam!!