Garbage product and waiting on a response from customer service Purchased 15 sets of water bags for tying down an in-ground pool cover and they are made of the flimsiest plastic imaginable. More than half of the water bags already had splits or pin sized holes in them upon arrival. Absolutely garbage. Sent an email to customer service requesting a refund and am waiting on a response.

Quick shipping They are really fast. They processed and shipped and let me know when I would get the pool cover. Not sure if the pool cover is good, but it had a 20 year warranty. The warranty covers what not to do for the warranty to be valid and a decreasing value over a 20 year period which is completely understandable. The cover was heavy too, not like the other ones I had purchased. I am pleased for right now and don't expect it to change.

Great product and super fast shipment!! Every winter cover I have bought up to this point has been the bare minimum length to extend beyond the edge of the pool, and was quickly destroyed in a two year timespan. When I received my new cover, I quickly became aware that the cover is high quality and extends about a foot beyond which will mean less pulling when the snow load comes. Additionally, the scrim seems like it will hold up much longer than any other cover that I have bought previously!

Shipped wrong cover We ordered a 20 x 38 blue cover and received a 18 x 36 green cover that even had someone else's name on the label. When we called, the respondent made it seem as though we were incorrect and it should be the correct cover. But as we looked further into the cover, it was indeed not the one that we ordered.

Fast, Efficiant, and Quality products I was exceptionaly happy with my choice to order my new pool cover from The Pool Centers. Their site was very easy to navigate, with abundent information on the products they offered. I felt extremely confident when i placed my order, I would be receiving the best possible product to meet my needs. I placed my order at 11 am on Thursday and the package was at my door step by 10 am friday. The cover is very well made and offered at a great price.