it worked I was getting worried by reading other reviews but then my report arrived. For me it took almost 4 months but that was expected. Note that I'm from Italy so I also had to ship back the sample myself.

Refusal to respond after making several unsuccessful… I have made several unsuccessful attempts to get a response about the status of my test after the system was having problems and supposedly corrected according to their team. I started this process in September 2023, and in November 2023, I was at the same step in the portal, which stated, "Your sample has passed all the control tests and is being sequenced!" Now no one will respond to my inquiries. Have they gone out of business?

We found our answer… Doctors kept saying my daughters condition was probably from biological moms drug use. There was no indication during adoption of drug use. Ordered there test and found her diagnosis. Went back to doctors and they reran DNA using their preferred lab. Same results and now my daughter is getting the right treatment.

Interesting but irrelevant Would never do this again. I gave this four stars because companies tend to not publish anything below. Takes way too long. Expensive and the data is not formulated into an executive summary. Some results are contradictory, some are interesting and some seem too remote to be related to genomic sequencing (income, age of first child born). It’s disappointing as I was looking for depth but not a data dump. Never again.

Power in Knowledge and great Customer Service Chrissie Quinones Has been extremely empathetic to my plight of meeting every criteria of carney complex, every symptom which has ended up resulting in a surgical oncology appointment with teams of oncologists, surgeons and specialists to help manage this disease. I invite Nebula to partake in this research and though I’m saddened I am also at peace finally knowing what a 35 year long illness actually is. I pray they can help me faster then getting my genome sequence back from UT Knoxville.