We found our answer… Doctors kept saying my daughters condition was probably from biological moms drug use. There was no indication during adoption of drug use. Ordered there test and found her diagnosis. Went back to doctors and they reran DNA using their preferred lab. Same results and now my daughter is getting the right treatment.

Terrible customer service. Bad customer service. I've been very patient and waiting for some positive news for the last 18 month. The first sample dna failed, i've got the replacement kit. The second attemp was also unsuccessful. Well now its over 8 month, and i still can not get the results for the third dna sample that i sent. Customer Support always replies with the same information. I had some luck as nebula made an excpetion for me and returned my money after about of week and several attempts

it worked I was getting worried by reading other reviews but then my report arrived. For me it took almost 4 months but that was expected. Note that I'm from Italy so I also had to ship back the sample myself.

I sent my test in and it was being… I sent my test in and it was being processed for 5 months. After reaching out a few times they said it had failed and they had experienced a technical glitch and that it falsely represented the ‘processing’ stage. I asked for a refund because they didn’t get back to me initially and because the glitch on there delayed the process. They said no and haven’t replied to my numerous emails following up. Any recommendations on what I should do?

My experience with Nebula Genomics has been fantastic! My experience with Nebula Genomics has been amazing. To see the data first hand has verified many questions I have had with my health. It has given me items to watch for in the future as I age as well. I cannot do enough to recommend Nebula and do every chance I get. My sister-in-law actually signed up right after me and she too has found amazing information to provide her medical providers so she's no longer going down the rabbit hole. She and I both are now working towards getting results which the DNA testing has provided us.