Nebula Genomics

image
2.80
Based on 20 Reviews

5

35.00%

4

10.00%

3

0.00%

2

10.00%

1

45.00%
About Nebula Genomics

Nebula Genomics is a privacy-focused, science-driven personal genomics company. We enable our users to stay in control of their personal genomic data and learn how the latest scientific discoveries apply to them.

Tags

You need to Login first to submit your review.

image
High Expecations
GB

My experience with Nebula Genomics has been fantastic! My experience with Nebula Genomics has been amazing. To see the data first hand has verified many questions I have had with my health. It has given me items to watch for in the future as I age as well. I cannot do enough to recommend Nebula and do every chance I get. My sister-in-law actually signed up right after me and she too has found amazing information to provide her medical providers so she's no longer going down the rabbit hole. She and I both are now working towards getting results which the DNA testing has provided us.

image
Sam
DE

Terrible customer service. Bad customer service. I've been very patient and waiting for some positive news for the last 18 month. The first sample dna failed, i've got the replacement kit. The second attemp was also unsuccessful. Well now its over 8 month, and i still can not get the results for the third dna sample that i sent. Customer Support always replies with the same information. I had some luck as nebula made an excpetion for me and returned my money after about of week and several attempts

image
Whitney Bowman
GB

Power in Knowledge and great Customer Service Chrissie Quinones Has been extremely empathetic to my plight of meeting every criteria of carney complex, every symptom which has ended up resulting in a surgical oncology appointment with teams of oncologists, surgeons and specialists to help manage this disease. I invite Nebula to partake in this research and though I’m saddened I am also at peace finally knowing what a 35 year long illness actually is. I pray they can help me faster then getting my genome sequence back from UT Knoxville.

image
Jellied Richi
IT

it worked I was getting worried by reading other reviews but then my report arrived. For me it took almost 4 months but that was expected. Note that I'm from Italy so I also had to ship back the sample myself.

image
Caroline H
TR

The problem that I have is that since…after New Year The problem that I have is that since after New Year I can’t reach customer service. This is the reason for this rating. I’ve reopened ticket with Michelle and I’ve also submitted new forms on the platform several times, I’m quite frustrated that I’m not able to connect

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow