Trustworthy and accurate This dna test gives more information than other companies tested, and give more in fepth information,which is included in the proce. No hidden fees! They are pretty accurate as to the results but are missing a few things id like to know,but so far none of the companies offer it for free with your test results. They are fast,efficient,and responsive!

They signed me up for an annual… They signed me up for an annual subscription I didn't want. Auto charges and even if its only bee 5 days into it they won't refund me money. Total scam company! I wouldn't trust their DNA software either!

The problem that I have is that since…after New Year The problem that I have is that since after New Year I can’t reach customer service. This is the reason for this rating. I’ve reopened ticket with Michelle and I’ve also submitted new forms on the platform several times, I’m quite frustrated that I’m not able to connect

Never received my money back I requested a refund for their service and it was approved by their customer support. They promised to refund in 5-10 days now it has been 14 days already and no answer from them why is there a delay and when can I receive my money back. I would not suggest using their service as to me this seems like fraud and scam.

Great customers' support I haven't gotten my results back yet, but I wanted to write about how great the company's support team is. I have several issues receiving the kit due to my country's policy, however Matt who assisted me did everything possible for me to get the package (he even re-sent it a couple of times without additional charges). Thank you for everything!