janina Laurien
DEI very grateful for the most awesome… I very grateful for the most awesome customer support I have expirienced with Aweber! I hab a problem and halt an hour later I got a solution from Andrew! I thanked him and askrd another question and 10 minutes later I received a helpful advice from Jordan! It was an outstanding expirience and I love how simple it is to work with Aweber. I am a total newbie with E-Mail marketing and it is really simple to understand! Thanks a lot to the whole Aweber-team!!
Kimberly D.
GBGreat Service They've been consistently reliable for years. I think the Platform has gotten easier to use over the years, but they are always adding to it. Happy with their services, and would recommend them.
Roberto Monasterio
MXIs my marketing better with AWeber? AWeber helped me build out a highly responsive list of subscribers. I use their landing page builder so that I pre-sell products I promote on email sequences... And everything is done within the platform. My campaigns look professional & are easily setup with drag & drop features. I have followed various tips from their blog about what to do & what to avoid. Support & feedback are also top in their class. My online business is certainly moving forward with AWeber. Congrats!
Stefan Milovanovic
ROThey banned my inactive account They banned my inactive account. I stopped using the service a couple of months ago and even asked, as I was ending my subscription if I could come back to it at a later time. They said that I could and all was good. Today I tried logging in just to see that my account has been closed. No warnings, no email to let me know, nothing. I'd understand if I did something wrong while using the account but this was pretty much a quiet closure behind my back.
Brett
GBAccount terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.