Anas Chehb
MAI can't even create an account I can't even create an account, I got my cards declined each time.
Brett
GBAccount terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.
Daniel Stephens
ITStill taking my money after account closure After 'improvements' to their system in the spring of 2023, much of what I relied on to run my mailing campaigns no longer worked. Complaints were heard, but not acted on. It took a further six months or so until I had to the time to change my multiple lists to a different and hopefully better bulk email provider, during which time I continued to pay the monthly charge. I had asked for a discount to reflect the degraded level of service, but this was refused. Anyway, I finally transferred all my data out of the system and asked for the account to be closed. The system said this would be acted upon within one working day. Now, a week later, they have billed me the usual sum for the coming month. I was a client for around ten years, and would still be but for the 'improvements' that broke my business model. Aweber might be a good fit for many people still, but if they can't get a simple thing like closing an account right, it's not a good sign.
Erwin Adrian Wysocki
GBThese guys are banning everyone These guys are banning everyone. Imagine you have a small marketing agency, and one of your clients gets suspended for literally just suspicion of buying leads. There is no chance you will get unbanned, you will wait weeks to get a reply and all your other clients will be banned too (why? I have no idea). Your IP will be banned as well. I guess they would ban my dog either. Cool email builder idea, very bad TOS, poor deliverability. Unhuman support.
Diosa A Arroyo
PRGenerate the money How can I generarte the money