Still taking my money after account closure After 'improvements' to their system in the spring of 2023, much of what I relied on to run my mailing campaigns no longer worked. Complaints were heard, but not acted on. It took a further six months or so until I had to the time to change my multiple lists to a different and hopefully better bulk email provider, during which time I continued to pay the monthly charge. I had asked for a discount to reflect the degraded level of service, but this was refused. Anyway, I finally transferred all my data out of the system and asked for the account to be closed. The system said this would be acted upon within one working day. Now, a week later, they have billed me the usual sum for the coming month. I was a client for around ten years, and would still be but for the 'improvements' that broke my business model. Aweber might be a good fit for many people still, but if they can't get a simple thing like closing an account right, it's not a good sign.

5***** for Emily - AWeber Support Service Emily G. (AWeber) was FANTASTIC! I appreciate her time and involvement in solving my FIRST Landing Page - extremely important for my self-confidence and business! She helped me optimize, set, publish, and post it on social media. Thank you so much for your help, Emily!

Worst experience ever Worst experience ever. Was permanently banned immediately after registration with no reason stated. I guess they ban people based on the IP address, or name or just their mood? I didn't even send any emails. The communication was rude and not informative. Luckily there are plenty of alternatives.

Used for many years to mange my list/s. Used for many years to mange my list/s. Very good site and support is great both in terms of articles and livechat. Livechat you get someone who is obviously not talking to loads of other people, and that actually understands how their product works thoroughly. If you're doing email marketing and have a list that has real value in your niche they are a very good option. Not cheap, so only for medium/higher value product marketing really. But well run and professional.

It used to be a good email marketing… It used to be a good email marketing platform. However, recent experiences with numerous disservices over the past few weeks have led me to no longer recommend it. They're putting new accounts on quarantine without any notification or explanation! Importing customer lists has become a nightmare! There are better alternatives available, such as Active Campaign and Mailchimp.