Great Service They've been consistently reliable for years. I think the Platform has gotten easier to use over the years, but they are always adding to it. Happy with their services, and would recommend them.

It used to be a good email marketing… It used to be a good email marketing platform. However, recent experiences with numerous disservices over the past few weeks have led me to no longer recommend it. They're putting new accounts on quarantine without any notification or explanation! Importing customer lists has become a nightmare! There are better alternatives available, such as Active Campaign and Mailchimp.

This company has gotten so paranoid and… This company has gotten so paranoid and is banning anyone who breathes on their account. I am trust trying to import my customers (who have already double opt-ed in and agreed to get order updates.) They are deeming the contacts suspicious which is a total joke. They are going to put themselves out of business if they are so paranoid of their customers data.

If I could give 0 stars If I could give 0 stars, I would. I recently wrote to this company, reporting abuse. Someone had literally harvested all the email addresses from my workplace and put us all on their mailing list. I raised the issue of spam which this company claims to have a zero intolerance policy of…and I’ve heard NOTHING. Not even an auto response email to say they got the complaint or that they’ll look in to it. Which basically makes them virtue signallers of the first order. You can’t claim, publicly that are on the side of someone who’s been spammed if you can’t even get it together to let that person know they’ve been heard. I’m So Sick Of companies claiming the moral high ground whilst not actually occupying it.

Account terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.