Very Disappointing Very Disappointing. Zero customer service. I was with them for years and the whole system is a mess compared to what I am with now. They didn't try to fix anything, offer support or improve their services in that time. I also paid a year upfront and closed my account after 2 months - they are keeping the whole years payment and didn't even look for feedback why I left. A poor business that I wouldn't recommend. Studio Ninja is fantastic, try that!

Shootproof glitches have LOST ME CLIENTS I gave them 2 stars for a clean appearance and ease of sharing. Otherwise, GOOD LUCK with all the upset & exasperated clients you will have to deal with over the years. I shoot actors & work closely with talent agents in Los Angeles. Shootproof's glitchy software has LOST ME ENTIRE AGENCIES because they simply hate dealing with these galleries! There is a huge GLITCH in the "favorites" system which causes a client's favorites to simply disappear. There is another glitch that causes one client to be able to over-write another user's favorites even when logged in using a different email. There is another glitch that shows favorites being narrowed down, but later you realize they didn't narrow because you were un-starring from the thumbnail view. But there is a star there! And sometimes that method works! Sometimes it doesn't! WTAF???!! I hate these galleries and cannot wait to find a new company. This is the last straw.

DONT SIGN UP! DONT SIGN UP! They promised to be ready with 3D-secure payment in EU by January 2021. They were not!!! And they are not even close to being helpful with a fast solution. So now my customers can’t pay and my business are on the breaking point because of this. DONT SIGN UP WITH THEM, they don’t deserve it!!! They literally don’t want to help!

No one better! Shoot proof is amazing! It’s so easy for me and my clients. It has so many features and having my lab available through my gallery is just icing on the cake. Love shoot proof, love everything they provide and their attention to detail and all the extras they are always providing to help us photographers improve and boost our business!

I really like shoot proof but.... I really like shoot proof. The idea it has behind the aim for simplicity is illuminating towards people like me. I’m always on the go and like sites like ShootProof for a one stop shop. I’d like to have it be a little more user friendly in navigating through the site and what I want. I’m computer savvy and know my way around a PC and Mac. There are a few areas I’d make more efficient. This way it would make me getting to know the site faster.