After 35 years of professional… After 35 years of professional photography, I finally can rely on a service that works for me and my clients...Shoot proof had made my life and business operation so much easier, regardless of how seldom we use the site, but those few times had been worth the money spent for the entire year! Thank you guys! keep up the great work

It has the tools, but the tools are somewhat dysfunctional Pros + Attractive showcase for portfolio + Contracts + A database to keep your client's info + Somewhat simple to use, it's straightforward, but there are some functions that are so inefficient. Cons - Contracts don't always send with ease, sometimes they don't deliver, I contacted Shootproof and they didn't really help at all with this issue. I mentioned I used Hellosign and contracts went through flawlessly, that it could be something in their code or configurations to have other people's emails block them, no response. - When loading your portfolio/album, it takes a looooong time compared to Zenfolio, which loads extremely fast. I'm currently considering leaving Shootproof and using Zenfolio or other options and make sure my photographer groups know the pros and cons. Zenfolio also allows way more images to be uploaded with their base packages.

Best I have used I have been using ShootProof for over six years. My uploads are fast, the site is reliable, and the price is reasonable. The customer interface is attractive. I have used several hosting companies, and ShootProof has been the best. They continue to make improvements. Being able to see what my clients have made as their favorites and what is in their cart is very useful, especially if they aren't tech-savvy and have problems.

Beware of fees for buyer error I enjoy the product and I have tried a few different programs. However, be advised that if a buyer makes an error in their order and files a dispute, YOU, their paying customer, are charged a fee for the investigation of the dispute. I received a notification that somebody had flagged the charge from Shootproof as fraudulent, upon investigation it was clearly an error on the part of the person purchasing pictures. I offered to resolve it directly with the customer, which I was happy to do, but Shootproof refused to remove the $15 charge for the "investigation."

Recent changes = major glitches, can’t contact by phone The company has changed a lot of things on their website without working out all the kinks first. Any good company fully tests major changes BEFORE going live with them. There’s MAJOR glitches that have to be worked around in order to simply complete a task, and not all the options are available due to whatever technical issues they’ve not yet solved. All my templates that I spent a considerable amount of time on have been deleted with the website changes. Oh, and you can’t even contact the company. The message on their support line is “our team is not currently available by phone.” That says a lot right there. They’re obviously experiencing so many issues that they don’t want to answer the phone. What kind of business doesn’t answer the phone? Not a reputable one. It’s extremely frustrating since everything worked so great before (and the glitches reflect negatively on the professionalism of the photographer). I’ve been with them for years, but now I’m ditching them as soon as my last invoice is paid. Look elsewhere and save yourself the headache.