Shootproof glitches have LOST ME CLIENTS I gave them 2 stars for a clean appearance and ease of sharing. Otherwise, GOOD LUCK with all the upset & exasperated clients you will have to deal with over the years. I shoot actors & work closely with talent agents in Los Angeles. Shootproof's glitchy software has LOST ME ENTIRE AGENCIES because they simply hate dealing with these galleries! There is a huge GLITCH in the "favorites" system which causes a client's favorites to simply disappear. There is another glitch that causes one client to be able to over-write another user's favorites even when logged in using a different email. There is another glitch that shows favorites being narrowed down, but later you realize they didn't narrow because you were un-starring from the thumbnail view. But there is a star there! And sometimes that method works! Sometimes it doesn't! WTAF???!! I hate these galleries and cannot wait to find a new company. This is the last straw.

Beware of fees for buyer error I enjoy the product and I have tried a few different programs. However, be advised that if a buyer makes an error in their order and files a dispute, YOU, their paying customer, are charged a fee for the investigation of the dispute. I received a notification that somebody had flagged the charge from Shootproof as fraudulent, upon investigation it was clearly an error on the part of the person purchasing pictures. I offered to resolve it directly with the customer, which I was happy to do, but Shootproof refused to remove the $15 charge for the "investigation."

Shootproof has been such a great… Shootproof has been such a great addition to my business. It is user friendly and a great all in one tool.

DONT SIGN UP! DONT SIGN UP! They promised to be ready with 3D-secure payment in EU by January 2021. They were not!!! And they are not even close to being helpful with a fast solution. So now my customers can’t pay and my business are on the breaking point because of this. DONT SIGN UP WITH THEM, they don’t deserve it!!! They literally don’t want to help!

This site has been a game-changer for… This site has been a game-changer for my business! Having the ability to easily store client contact information, send invoices, collect payments, send galleries and sell products all with one company and at a price. For someone just getting started or even someone in business for years, this is a company you can actually afford! Shootproof has been a huge help in streamlining my business needs so I have more time for family. 4.5 stars