Disappointing... Shady business practices, pricing frequently changes. Instapage started us on a $49/mo plan. A year later, that price increased to $79/mo with minimal feature additions. Now another year later, we're told that our price will increase to $199/mo this December without choice. When we voiced our concern with their customer service desk, we were told that we could go elsewhere for our landing page needs. When we voiced our concern on their Facebook post (along with dozens of other disappointed customers), our comments were deleted and our ability to comment on their posts was disabled. Nothing but shady business practices from this company. Looking forward to switching to a provider that provides actual customer service and can keep their pricing/business model consistent for more than 12 months. Best of luck.

Customer support is terrible Customer support. We had an issue where Instapage did not send our leads to our nominated email address for about 1 month. They said it was nothing on their end and blamed our email host. In the end, they discovered that it was an error with their suppression list from their microservice, causing those emails to never get sent. They offered no compensation, barely admitted it was an error and even refused to send the leads in bulk form to us - they made us download them one at a time... This is just one of the many issues we have had with the product where the leads have not been sent to us. They deny responsibility, blaming anything else, before doing proper investigations.

Price increase after price increase Price increase after price increase. The price continues to go up every few months for several years. It is at the point now where we are being forced to move our entire operation to Unbounce which is a painful process. If you plan to scale your operation using landing pages I highly recommend you go with a cheaper alternative. All of the features InstaPage has come out with over the years and continues to charge more for without giving you the option for a a la carte plan are useless. Maybe useful for someone but 95% of their customer base does not use the features and does not want to pay for them.

After you get in touch for information After you get in touch for information, they send you constant emails. Once you actually send them the details they asked for, to set up a call they disappear and never show up again. If this is the start of a collaboration, I don’t want to see the rest.

I used to use Unbounce for landing pages... I used to use Unbounce for landing pages. Instapage has most of the same great features and even more, such as Heatmaps and collaborative comments, and an overall sleeker and easier to use design builder. There's obviously more to add and polish with the platform over the coming years, but I trust the Instapage team to deliver where it counts as they already get so much right when it comes to landing pages. Very happy I switched to Instapage.