Non Existent Customer Service - Also Just Plain Rude Shockingly bad, full-friction customer journey. Customer Service is non-existent for all practical purposes including initial purchase. I wanted to spend 15 minutes buying these security keys - I'm at the end of day 2 now and still haven't made the freaking purchase due to non-existent help from Yubico and their so-called resellers in the UK. The resellers don't actually sell anything, they refer you on to someone else. If you want to get a freaking headache then please go ahead and start your journey with these unhelpful, rude, time-wasting, arrogant people.

Order never shipped. Company unresponsive. Ordered end of October. Almost January and no shipment. No response from company at ALL. No stock on Amazon. Either they're having serious supply issues, or they're just a non-existent company taking money for no services.

Solid 2FA I have been using the YubiKey for over 2 years now and it has saved me and my company from potential damage on multiple occasions. Just make sure to never lose your key ;)

UK customers - Beware the artificially high shipping fee I placed an order with Yubico. They charged EUR15 for shipping. My order was delivered by Royal Mail Tracked 24 service. According to the Royal Mail website, this cost Yubico GBP3.30 for an 80g shipment weight as declared on the Royal Mail label. This means Yubico have charged an artificially inflated price for shipping (GBP3.30 is EUR3.75, which is substancially less than EUR15)

Solid security keys I've owned a variety of YubiKeys since 2014, and I've always been very happy with them, I've only had to replace them either because I lost them or because I wanted some newer features, like USB-C or NFC. They seem to be the gold standard for security keys for a reason.