Yubico's prompt refund I have a higher import duty issue with UPS carrier for an Yubico order and requested them to cancel after 5/6 days. They cancelled and refunded promptly.

Order never shipped. Company unresponsive. Ordered end of October. Almost January and no shipment. No response from company at ALL. No stock on Amazon. Either they're having serious supply issues, or they're just a non-existent company taking money for no services.

Their product didn't work Their product didn't work. Customer service offered a partial refund (excluding shipping costs). That's unheard of. When a product is returned, all payments are refunded and some will even send the client a free shipping label. When a product is faulty, that's goes without saying.

series 5 nfc buggy bought 2 series 5 nfc totally buggy to a point where yubikey-manager couldn’t read the seriol# of both keys anymore and AOL rejected both keys in that condition. support totally ignored my issues and closed my tickets before solving them How does anyone trust a company or a piece of hardware that buggy??

This is the 3rd key from this company, what a nightmare This is the 3rd key from this company. It was simple enough at first but since buying one for my Android phone via USB-C it's been an hour now and I still can't work out how to register this and copy my sign-ins over from my other keys. Why can't they make it easier like cassette to cassette copying? remember that anyone? Why not have a one-click or two program that copies one key to the other instead of a load of complicated instructions? Beam me up Scottie.