I purchased 2 yubikey devices in May I purchased 2 yubikey devices in May, paid for express delivery, and still waiting for the devices to arrive at mine. I have tried to contact them via tweeter and emails but no headway so far

series 5 nfc buggy bought 2 series 5 nfc totally buggy to a point where yubikey-manager couldn’t read the seriol# of both keys anymore and AOL rejected both keys in that condition. support totally ignored my issues and closed my tickets before solving them How does anyone trust a company or a piece of hardware that buggy??

Ordered a product 17 days ago Ordered a product 17 days ago, put in an inquiry at the 2 week mark as to its whereabouts and still no updates. For a product thats advertised to arrive in 5 days. no updates/ apologies, its not really what you would expect. Feels more like a scam.

Non Existent Customer Service - Also Just Plain Rude Shockingly bad, full-friction customer journey. Customer Service is non-existent for all practical purposes including initial purchase. I wanted to spend 15 minutes buying these security keys - I'm at the end of day 2 now and still haven't made the freaking purchase due to non-existent help from Yubico and their so-called resellers in the UK. The resellers don't actually sell anything, they refer you on to someone else. If you want to get a freaking headache then please go ahead and start your journey with these unhelpful, rude, time-wasting, arrogant people.

Stress-free 2FA I've got two Yubico Security Key NFC keys and the build quality is excellent. They've been pain-free to set up on all my devices and with all of the online accounts that supports them. It might be worthwhile checking which services support specific Yubico keys before buying them so you won't be disappointed, since it varies depending on the model you buy. These keys have been great for my personal use and the companion app, YubiKey Manager, is nice and simple to use.