Solid 2FA I have been using the YubiKey for over 2 years now and it has saved me and my company from potential damage on multiple occasions. Just make sure to never lose your key ;)

Great product, well-built The YubiKey is a great product, very well-built. It's been durable and very quick when using via USB or NFC. I bought some more YubiKeys during the Cloudflare promo and they were shipped extremely fast from California to Florida. Happy with my purchases, this company cares about their users.

Their product didn't work Their product didn't work. Customer service offered a partial refund (excluding shipping costs). That's unheard of. When a product is returned, all payments are refunded and some will even send the client a free shipping label. When a product is faulty, that's goes without saying.

Ordered a product 17 days ago Ordered a product 17 days ago, put in an inquiry at the 2 week mark as to its whereabouts and still no updates. For a product thats advertised to arrive in 5 days. no updates/ apologies, its not really what you would expect. Feels more like a scam.

UK customers - Beware the artificially high shipping fee I placed an order with Yubico. They charged EUR15 for shipping. My order was delivered by Royal Mail Tracked 24 service. According to the Royal Mail website, this cost Yubico GBP3.30 for an 80g shipment weight as declared on the Royal Mail label. This means Yubico have charged an artificially inflated price for shipping (GBP3.30 is EUR3.75, which is substancially less than EUR15)