Their product didn't work Their product didn't work. Customer service offered a partial refund (excluding shipping costs). That's unheard of. When a product is returned, all payments are refunded and some will even send the client a free shipping label. When a product is faulty, that's goes without saying.

Stress-free 2FA I've got two Yubico Security Key NFC keys and the build quality is excellent. They've been pain-free to set up on all my devices and with all of the online accounts that supports them. It might be worthwhile checking which services support specific Yubico keys before buying them so you won't be disappointed, since it varies depending on the model you buy. These keys have been great for my personal use and the companion app, YubiKey Manager, is nice and simple to use.

Order never shipped. Company unresponsive. Ordered end of October. Almost January and no shipment. No response from company at ALL. No stock on Amazon. Either they're having serious supply issues, or they're just a non-existent company taking money for no services.

Silence. Ordered on October 13th, received a tracking code from UPS and since several weeks no news! I will update this notice if I ever receive my order.

Solid 2FA I have been using the YubiKey for over 2 years now and it has saved me and my company from potential damage on multiple occasions. Just make sure to never lose your key ;)