Yubico's prompt refund I have a higher import duty issue with UPS carrier for an Yubico order and requested them to cancel after 5/6 days. They cancelled and refunded promptly.

Order never shipped. Company unresponsive. Ordered end of October. Almost January and no shipment. No response from company at ALL. No stock on Amazon. Either they're having serious supply issues, or they're just a non-existent company taking money for no services.

Their product didn't work Their product didn't work. Customer service offered a partial refund (excluding shipping costs). That's unheard of. When a product is returned, all payments are refunded and some will even send the client a free shipping label. When a product is faulty, that's goes without saying.

Using Yubikey introduces the risk of the rightful owner of account is prevented access. It is a problem that Yubikeys cannot be duplicated for backup. They are so secure that even the owner of an account can be locked out, lol. That's not good. In case of lost key or hardware malfunction there is no way to access your account. Unfortunatly two different keys often cannot be registered for the same access. Using Yubikey introduces the risk of the rightful owner of account is prevented access.

Absolute disaster Absolute disaster. Stay away. No customer service. Yubikey does not work well with Google Chrome and windows 10. I was locked out of all three of my crypto trading accounts after the first day with an error message on all three that said my device was not recognized by windows Chrome security and to try another key.