Ordered a product 17 days ago Ordered a product 17 days ago, put in an inquiry at the 2 week mark as to its whereabouts and still no updates. For a product thats advertised to arrive in 5 days. no updates/ apologies, its not really what you would expect. Feels more like a scam.

Yubico's prompt refund I have a higher import duty issue with UPS carrier for an Yubico order and requested them to cancel after 5/6 days. They cancelled and refunded promptly.

Solid 2FA I have been using the YubiKey for over 2 years now and it has saved me and my company from potential damage on multiple occasions. Just make sure to never lose your key ;)

U2F Keys from Yubico I think having this type of security (U2F Key) and replacing other methods is just excellent. Combined with a password manager like Dashlane for example is just top notch and definitely safe from attacks. It's an open authentication standard that enables internet users to securely access any number of online services with one single security key instantly and with no drivers or client software needed. They come in many sizes fit to the users needs, obviously make sure to have a few spare.

Their product didn't work Their product didn't work. Customer service offered a partial refund (excluding shipping costs). That's unheard of. When a product is returned, all payments are refunded and some will even send the client a free shipping label. When a product is faulty, that's goes without saying.