series 5 nfc buggy bought 2 series 5 nfc totally buggy to a point where yubikey-manager couldn’t read the seriol# of both keys anymore and AOL rejected both keys in that condition. support totally ignored my issues and closed my tickets before solving them How does anyone trust a company or a piece of hardware that buggy??

Absolute disaster Absolute disaster. Stay away. No customer service. Yubikey does not work well with Google Chrome and windows 10. I was locked out of all three of my crypto trading accounts after the first day with an error message on all three that said my device was not recognized by windows Chrome security and to try another key.

I did my order on December 7. I did my order on December 7. To date, I still have no idea where my order is and every time I contact the support they only send me an automatic answer where they talk about a generic delay. UPDATE: I've been refunded and I bought it on Amazon (delivered in 2 days).

Non Existent Customer Service - Also Just Plain Rude Shockingly bad, full-friction customer journey. Customer Service is non-existent for all practical purposes including initial purchase. I wanted to spend 15 minutes buying these security keys - I'm at the end of day 2 now and still haven't made the freaking purchase due to non-existent help from Yubico and their so-called resellers in the UK. The resellers don't actually sell anything, they refer you on to someone else. If you want to get a freaking headache then please go ahead and start your journey with these unhelpful, rude, time-wasting, arrogant people.

This is the 3rd key from this company, what a nightmare This is the 3rd key from this company. It was simple enough at first but since buying one for my Android phone via USB-C it's been an hour now and I still can't work out how to register this and copy my sign-ins over from my other keys. Why can't they make it easier like cassette to cassette copying? remember that anyone? Why not have a one-click or two program that copies one key to the other instead of a load of complicated instructions? Beam me up Scottie.