Horrible communication & return wait time Sent my 160gb ipod in to be repaired the beginning of September and just now got it back middle of November ridiculous over 2 months its repaired but now says it's 130gb storage size that's 30gb smaller and they didn't even notify me about this. And had they absolute worst communication from any company I have ever dealt with barely ever answer the phone never call you back left messages on there answering machine that's all you'll ever get 95 percent of the time recommend looking else were for your repair needs!

SOMETHING IS WRONG WITH THIS COMPANY I sent my son's zune in to be repaired and got a diagnosis in a few weeks and tried to ok the repair by phone and email and now have been trying to get some kind of response from them for over 4 weeks. No one answers the phone or email. Do not use this company. The only good reviews I saw had to be written by the company to keep the scam going. If they are legitimate then they fail so bad as to look like a scam!

NO COMMUNICATION!! THESE PEOPLE ARE A FRAUD! DONT USE THEM! I sent two I-pods off over 6 weeks ago for repair. They finally gave me a diagnosis for the IPOD's after 2 1/2 weeks. The amount of time it took them to diagnose the problem should have clued me in. Two weeks after sending payment for repair I sent an email asking when I could expect my Ipod to be done, I was informed that it should be done and shipped within the week. It has now been over 4 weeks since I sent payment ($175) to them...and still no IPODS. I have sent multiple emails without reply. I finally got in contact with someone on the phone at the company. He said one of my IPODS was fixed and the other had yet to be fixed, but they should ship today. Right..like I believe them. I am a super patient person and my patient's has gone out the window. I fully understand it taking one to two weeks to fix something, but come on four weeks for the LCD screen on one and the board on another to be replaced!!! I should have just ordered the part and done the repair myself!! This company is a fraud and a joke. If I do not receive my IPODs by this Monday, I am reporting them to PAYPAL, and the Better Business Bureau. PLEASE DO NOT USE THIS COMPANY!!!

No communication - not repaired I had to keep calling to find out the status of the repair of an iPhone. When I finally got someone, he said he was trying to figure out what was wrong. It has been one month since they received it. Have asked for its return.

Best repair company I have used them twice. Once on my iPad and another with my daughters DS. I have to say that it was all in all a great experience. We had some communication issues once, but that was because they were in between a move. Cannot fault them. Recommend