SOMETHING IS WRONG WITH THIS COMPANY I sent my son's zune in to be repaired and got a diagnosis in a few weeks and tried to ok the repair by phone and email and now have been trying to get some kind of response from them for over 4 weeks. No one answers the phone or email. Do not use this company. The only good reviews I saw had to be written by the company to keep the scam going. If they are legitimate then they fail so bad as to look like a scam!

awesome place I was quoted 80.00 over the phone so I sent in my iphone. They sent an email saying that the charge was only 45.00 and that the phone was on its way back to me. They could have taken the whole 80.00!! I respect that and I recommend them fully.

Buyer Beware! I sent in my iQue 3600 PDA for repair. They had my PDA for 4 (yes, FOUR) months! Each time I inquired about the repair and return of the PDA, Kendall would say that they had tested it and it needed another part or that the part was ordered and would be arriving 'today' or that it still had to pass one last test. Finally, after 4 months, they sent it back and it didn't work at all -- wouldn't even turn on, although it had been working when I sent it in but only needed the backlight repaired. I returned it and they 'fixed' it again, only to return it still not working a 2nd time after I had paid for the work. The 2nd time they sent it back, it appeared to be working, so I sent them a 2nd PDA for repair, only to discover that the 1st one wouldn't hold a charge for more than an hour, which had not been a problem that I had had with it before they 'fixed' it!!!

horrible horrible company PDASMART.com is a scam, i sent in zune for repair and they sent me back my zune with even worse damage. plus charged me 100 dollars thou i was quoted 20$ at first. sent it back to be fixed again free of charge and it was sent back 3 months later still BROKEN. WORST company ever.

Horrible communication & return wait time Sent my 160gb ipod in to be repaired the beginning of September and just now got it back middle of November ridiculous over 2 months its repaired but now says it's 130gb storage size that's 30gb smaller and they didn't even notify me about this. And had they absolute worst communication from any company I have ever dealt with barely ever answer the phone never call you back left messages on there answering machine that's all you'll ever get 95 percent of the time recommend looking else were for your repair needs!