amelia
GBDONT ANSWER EMAILS OR PHONE CALLS i sent them my zune to repair. it wouldnt turn on. I have been calling them for the entire month that they had it NO ONE ANSWERS THE PHONE, OR EMAILS ME BACK!!!! I called them EVERYDAY ATLEAST 10 TIMES, NO ANSWER!!!! My zune wont turn on still!!!!! THEY SUCK! i would NEVER go back to these people!
Nathan Magness
GBSOMETHING IS WRONG WITH THIS COMPANY I sent my son's zune in to be repaired and got a diagnosis in a few weeks and tried to ok the repair by phone and email and now have been trying to get some kind of response from them for over 4 weeks. No one answers the phone or email. Do not use this company. The only good reviews I saw had to be written by the company to keep the scam going. If they are legitimate then they fail so bad as to look like a scam!
Elra
GBNo communication - not repaired I had to keep calling to find out the status of the repair of an iPhone. When I finally got someone, he said he was trying to figure out what was wrong. It has been one month since they received it. Have asked for its return.
Samantha Johnson
GBNO COMMUNICATION!! THESE PEOPLE ARE A FRAUD! DONT USE THEM! I sent two I-pods off over 6 weeks ago for repair. They finally gave me a diagnosis for the IPOD's after 2 1/2 weeks. The amount of time it took them to diagnose the problem should have clued me in. Two weeks after sending payment for repair I sent an email asking when I could expect my Ipod to be done, I was informed that it should be done and shipped within the week. It has now been over 4 weeks since I sent payment ($175) to them...and still no IPODS. I have sent multiple emails without reply. I finally got in contact with someone on the phone at the company. He said one of my IPODS was fixed and the other had yet to be fixed, but they should ship today. Right..like I believe them. I am a super patient person and my patient's has gone out the window. I fully understand it taking one to two weeks to fix something, but come on four weeks for the LCD screen on one and the board on another to be replaced!!! I should have just ordered the part and done the repair myself!! This company is a fraud and a joke. If I do not receive my IPODs by this Monday, I am reporting them to PAYPAL, and the Better Business Bureau. PLEASE DO NOT USE THIS COMPANY!!!
Jen
GBawesome place I was quoted 80.00 over the phone so I sent in my iphone. They sent an email saying that the charge was only 45.00 and that the phone was on its way back to me. They could have taken the whole 80.00!! I respect that and I recommend them fully.