No Cusotmer Service Purchased an I-Pod battery and received the wrong battery. Sent three emails to PDASmart for help exchanging for the correct battery. I never heard back from them. So I’m out $45.00. This company lacks customer service and I recommend you stay away from them

DONT ANSWER EMAILS OR PHONE CALLS i sent them my zune to repair. it wouldnt turn on. I have been calling them for the entire month that they had it NO ONE ANSWERS THE PHONE, OR EMAILS ME BACK!!!! I called them EVERYDAY ATLEAST 10 TIMES, NO ANSWER!!!! My zune wont turn on still!!!!! THEY SUCK! i would NEVER go back to these people!

Horrible Service Like the other 2 reviewers, I've had to send it to them twice already for repairs. The first time It took about 3 months for the fix and it came back broken in a different way. Now, I've already been waiting for 3 months on the 2nd repair and I have no idea when I'll get it back. I sent my device away 139 days ago. It still isnt' fixed. They do answer the phone when you call and they do respond to email, but they sure don't work very quickly, or very well.

Buyer Beware! I sent in my iQue 3600 PDA for repair. They had my PDA for 4 (yes, FOUR) months! Each time I inquired about the repair and return of the PDA, Kendall would say that they had tested it and it needed another part or that the part was ordered and would be arriving 'today' or that it still had to pass one last test. Finally, after 4 months, they sent it back and it didn't work at all -- wouldn't even turn on, although it had been working when I sent it in but only needed the backlight repaired. I returned it and they 'fixed' it again, only to return it still not working a 2nd time after I had paid for the work. The 2nd time they sent it back, it appeared to be working, so I sent them a 2nd PDA for repair, only to discover that the 1st one wouldn't hold a charge for more than an hour, which had not been a problem that I had had with it before they 'fixed' it!!!

awesome place I was quoted 80.00 over the phone so I sent in my iphone. They sent an email saying that the charge was only 45.00 and that the phone was on its way back to me. They could have taken the whole 80.00!! I respect that and I recommend them fully.