No Cusotmer Service Purchased an I-Pod battery and received the wrong battery. Sent three emails to PDASmart for help exchanging for the correct battery. I never heard back from them. So I’m out $45.00. This company lacks customer service and I recommend you stay away from them

SOMETHING IS WRONG WITH THIS COMPANY I sent my son's zune in to be repaired and got a diagnosis in a few weeks and tried to ok the repair by phone and email and now have been trying to get some kind of response from them for over 4 weeks. No one answers the phone or email. Do not use this company. The only good reviews I saw had to be written by the company to keep the scam going. If they are legitimate then they fail so bad as to look like a scam!

Horrible Service Like the other 2 reviewers, I've had to send it to them twice already for repairs. The first time It took about 3 months for the fix and it came back broken in a different way. Now, I've already been waiting for 3 months on the 2nd repair and I have no idea when I'll get it back. I sent my device away 139 days ago. It still isnt' fixed. They do answer the phone when you call and they do respond to email, but they sure don't work very quickly, or very well.

Best repair company I have used them twice. Once on my iPad and another with my daughters DS. I have to say that it was all in all a great experience. We had some communication issues once, but that was because they were in between a move. Cannot fault them. Recommend

Horrible communication & return wait time Sent my 160gb ipod in to be repaired the beginning of September and just now got it back middle of November ridiculous over 2 months its repaired but now says it's 130gb storage size that's 30gb smaller and they didn't even notify me about this. And had they absolute worst communication from any company I have ever dealt with barely ever answer the phone never call you back left messages on there answering machine that's all you'll ever get 95 percent of the time recommend looking else were for your repair needs!