Quick and easy phone for international travel Ordered the phone, an eKit 4C, on Monday, and received it two days later as promised. I installed the SIM card, charged battery, with included charger, and things seem to be working - connected to US carrier (ATT at work, T-mobile at home), and able to make and receive calls. Haven't tried texting but no reason to believe it won't work. I haven't used the phone where I'm going yet - New Zealand - but am pretty confident it will work. Great that it has two SIM slots in case I want to get a local one at the airport.

Brillant First of all I called customer service to ask some questions before purchasing two sim cards, they were very friendly and helpful answering all my questions to my complete satisfaction. Ordered a sim card for my phone and one for my wife's phone 9/9/14 received within three days later 9/12/14. Excellent service. Looking forward to using my phone next month in England!... My wife will be using hers in Brasil!...

Mystery on Signal Strength In my area (Pagosa Springs, CO) There are only two service providers with antennas; Verizon and AT&T. It is my assumption that the Telestial Passport SIM uses AT&T as a service provider since Verizon does not provide GSM service. I also have an H2O SIM card that definitely uses AT&T. When I have both SIM cards enabled on my dual-SIM phone (BLU Advance 4.0) the signal strength bar graphs sit side-by-side. The H2O signal strength bars show 3 bars consistently. The Telestial Passport signal strength bars continually vary from 3 bars all the way down to zero even to the point of displaying the "X" symbol. Since I'm new to Smart Phones, I don't know how to resolve this problem. Any suggestions?

HORRIBLE SCAM ARTISTS - DO NOT PURCHASE ANYTHING FROM THEM I bought an ITALIAN SIM CARD. My order clearly indicates "Italy SIM Card" but when I received the SIM Card it came with a UK phone number. Called customer service. They claimed had I read the description more carefully I would have seen I was purchasing an International SIM card. It is purposefully fraudulent and misleading, as there would be no other reason to describe the product as an "Italy SIM card" as opposed to an "International SIM card that works in Italy." SCAM ARTIST THIEVES! STEER CLEAR OF THIS COMPANY.

MISLEADING INFO ABOUT RETURN DATE They do not make it clear that the rental period INCLUDES transit time. Then they try and charge you double the daily rate if it arrives later than expected. This is NOT stated on receipt, so I'm sure Visa will credit the erroneous 'late fee'. Customer service seemed like they get these inquiries all the time. This is a very shady business practice, and will never use this company again.