Brillant First of all I called customer service to ask some questions before purchasing two sim cards, they were very friendly and helpful answering all my questions to my complete satisfaction. Ordered a sim card for my phone and one for my wife's phone 9/9/14 received within three days later 9/12/14. Excellent service. Looking forward to using my phone next month in England!... My wife will be using hers in Brasil!...

Super fast and easy! I'm headed to Europe for the first time for a month, and figuring out how to call home was a massive headache - do you use your provider, buy a SIM card there, illegally unlock your phone...? Telestial was a super simple solution. We ordered the SIM card online, and it arrived within two days with a TON of information on how to set it up, how to top up minutes, etc, in a handy pamphlet that fodled up to be wallet-sized. Very useful, very straight-forward. Highly recommend!

Telestial used to be a good company but … Telestial used to be a good company but they have changed. For us in North America we used to get a U.S. number with our U.K./Global number. They changed that so the US number is $2/month and they make it difficult to keep your balance active to. When they made their service change they said they sent us an email (which I never received) about my old sim being inactive and having to get a new one. There are better international mobile services out there. Telestial also refuses to refund my balance to me as well. Go with a different company.

Absolute joke with regards to pricing Absolute joke with regards to pricing. 3x days into my European holiday (30 days) and $50 credit has already been maxed. My phone is not constantly roaming and I ensure to keep mobile data off until required. My time on mobile data has also been minimal with only a few photos posted and social media feeds refreshed. Refusing to recharge and give this company more of my money. Would have been cheaper to use my Australian Sim card and pay the roaming fees... Giving 2 stars as reception is adequate.

Utterly disgraceful, product and service. Stay away!! The phone was 2 days late. It didn't work, after a half-hour phone call with their tech support (who didn't sound the LEAST surprised). I sent it back. They said it DID work; they would send the phone BACK to me. I emailed them my mailing address; they said they never got the email. After another phone call (hold for 20 minutes), they said they'd mail it back to me