Stay away! From 2016 they gave good hosting but in may 2022 they LITERALLY left the hosting. Just for curisoity, after viewing all bad reviews, I made a ticket saying why and if nexusbytes staff is still alive. Reply: none. 2 Days later... no reply. Since I have a business website + a VPS, soon I'm changing the hosting because I'm scared about auto renew and stuff like this since my card isn't a prepaid one and do a refund contacting the bank is not as easy as with a prepaid card. I don't know why they did this. But please, S T AY A W A Y!

its a real shame that nexus bytes went… its a real shame that nexus bytes went under, Jay used to be really hands on before things spiraled out Really miss your hosting guys when you comming back?

Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.