Brett
GBTerrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.
Sean Hynes
GBThis company probably operates on such… This company probably operates on such thin margins, that when they go down, like 3 days ago, they have no equipment or people to help get it back up. They ran smoothly for years, now they are fully down. All they said is "please bear with us, hardware and software issues". AFter asking repeatedly for updates, you get nothing and you can't call them. Terrible. NO idea when its coming back on online after 3 days!
Huang Bear
TWVery unstable Very unstable, only buy it if you just want a "TOY". Server randomly shutdown, and the customer services tell you nothing, might simply "oh motherboard broken, but we are in vacation, ETA on tomorrow", after tomorrow, server still down. They just treat client like a dumb!
Rushil Ramautar
GBWould take nexusbytes over the big… Would take nexusbytes over the big corps Jay has been more than helpful setting up and managing my services. Whenever there's an issue, Jay is always on time to help. Sofar, I can't tell a difference between NB and the competition. I might even say NB provides better service and help. To the owner I'd say keep it up! I'll keep supporting your business!
Tiền Minh Vy
VNBest service, best support, 5 stars!! Dear Nexus Bytes LLC, After a month using your services, I felt very great about them! The server is very fast and the uptime when I started calculate while using it is 100%!! Your company have almost enjoyable service with lowest price, easy-to-use control panel and super rapid support team. I have a suggest to the Nexus Bytes LLC that you should have more locations around the world, some as best location as Asian,... Hope your company will prosper! Best Regards, Tien Minh Vy