Terrible customer support, waiting 3+ weeks for my DirectAdmin license There's literally no one who will answer your ticket. I've been waiting for 3+ weeks now for my DirectAdmin license to be activated - and this whole time no one replied at all. Was once great, but now it's just an absolute nightmare with this customer support.

Would take nexusbytes over the big… Would take nexusbytes over the big corps Jay has been more than helpful setting up and managing my services. Whenever there's an issue, Jay is always on time to help. Sofar, I can't tell a difference between NB and the competition. I might even say NB provides better service and help. To the owner I'd say keep it up! I'll keep supporting your business!

its a real shame that nexus bytes went… its a real shame that nexus bytes went under, Jay used to be really hands on before things spiraled out Really miss your hosting guys when you comming back?

A nightmare. I own a business account who have a website and vps that should be always online. Until now all was perfect but now nobody answer ticket and since I have a problem on billing I need urgently to contact them. I saw their number on nexusbytes: fake. Is a VOIP number and if I try to call it shows "User busy" or "Number invalid". Now I need to change hosting urgently and hoping that new hosting can migrate my services from old to new. Stay AWAY! Use aruba.it (italy) or hostinger.com for better services! And check always that the phone number is valid!

Poorly Organised Company can't even call them a LLC Orded a fairly deer server of them and they went down for 4-5 days straight and they responded with "We are extremely sorry for the inconvenience caused. We are having some unfortunate software and hardware issues in many of our DCs." and now it went down again they said I have to backup my data for future references but why would I need to do that??