Server offline for 4 days, no support Our server went offline on Friday and has been down now for 4 days. Ticket support has responded with a single, one line message saying "Please wait for updates as we continue to work on this problem." We've been begging them for 3 days to provide any additional detail but they ghosted us. We've lost years of data and their service is so slow that some recent backups were corrupted because of intermittent loss of connectivity before the complete outage.

Best service, best support, 5 stars!! Dear Nexus Bytes LLC, After a month using your services, I felt very great about them! The server is very fast and the uptime when I started calculate while using it is 100%!! Your company have almost enjoyable service with lowest price, easy-to-use control panel and super rapid support team. I have a suggest to the Nexus Bytes LLC that you should have more locations around the world, some as best location as Asian,... Hope your company will prosper! Best Regards, Tien Minh Vy

Mind-blowing VPS Services I don't see why I should put less than 5 stars. Their VPS services are great and I have had no major issues so far. The network speed is very fast & the servers appear to have great performance. It's also very surprising that they can offer Blesta, DirectAdmin, ApisCP, CWPRO Panel, and more at such a cheap price with these amazing VPS Services. 5/5 stars for NexusBytes, I would definitely recommend their VPS Services (VPS Services because that is the only service I have used from them so far). Their support staff team is also polite & replies fast, and VPS's are activated within the day of purchase which is awesome & more than acceptable. Go Nexusbytes!

Terrible Support Terrible support. Used NexusBytes for over a year with random server downtime and my account randomly being "disabled". Every support ticket is answered with the following, "Hello, We are working on your issue. Please hold on. Regards, XXXXXXXXXXXXX Technical Support Engineer Nexus Bytes, LLC. But no update or corrective action is given.

its a real shame that nexus bytes went… its a real shame that nexus bytes went under, Jay used to be really hands on before things spiraled out Really miss your hosting guys when you comming back?