Pathetic response time Pathetic response time. Seems like they receive the email and immediately go to sleep for a couple of weeks. I sent so many emails to them but never heard back from them. I can provide proof if needed. They also demand government identity after we pay for using VPS service as we are creating bank accounts with them or we will be using their VPS servers to access the dark web. Non-sense. Never share your identities with any of such platforms as these are your confidential information and we never knew what these can be used for.

scammed by IO Zoom I had a terrible experience with Io Zoom. Their VPS hosting plans may look promising, but their customer service and technical support are incredibly lacking. Whenever I had an issue or needed help with something, their support team was slow to respond and often unhelpful. It seemed like they didn't know how to solve technical issues and just provided generic responses that didn't solve the problem. Additionally, I had a billing issue where I requested a refund for a canceled order, but I never received the refund. Despite sending multiple emails and making several phone calls to their support team, I never received a response or any help with the issue. Overall, I would not recommend Io Zoom to anyone looking for a reliable and efficient VPS hosting provider. Their lack of proper customer support and billing issues make them a risky choice for any business or individual looking to host their website or application.

Stay away from them..... We were a long standing customer of IOZoom (4 years) and had upgraded our services to dedicated service. We paid for backup additions and they said they would take care of the upgrade and make sure the backups werre working. Our developer was working on something and was told he needed to go through a process on the IOZoom platform (their software) to complete it which he did. When he ran their software it corrupted our server. We asked them to restore the backups to be told "You dont have any backups". We hosted 7 different sites on the server, lost 6 of them and we were luckey we had a local copy of our main site. There were not one bit helpful at all, saying that we didnt set up backups despite us having emails saying they were setting them up as part of their upgrade (and which we paid for monthly). They blamed a failed part in the server, said we didnt have raid, which we also paid for. Our main site and booking system was down for 36 hours due to this meaning no one could work on our system not could clients book. I would not recommend them at all, useless they were and took no responsibility for the issue

The company iozoom is very grateful to … The company iozoom is very grateful to have been able to count on the their participation and for having believed in the success of this great project, for their collaboration and partnership. We are willing to keep this channel constantly open for new challenges, where again we will bring joy to many who need the services rendered.

I'm not very happy I'm not very happy. I run 3 vps's they prepare vps by max 1 hour. I have paid and created vps 5 hours ago at iozoom but still pending. Open support ticket says they need to manually verify payment, what ?? u got paid manually via paypal ??? already sent me invoice within seconds...hmm... I wonder what would be their fx vps service....Will wait till 24 hours if not done by then...I will ask for moneyback...