Stay away from them..... We were a long standing customer of IOZoom (4 years) and had upgraded our services to dedicated service. We paid for backup additions and they said they would take care of the upgrade and make sure the backups werre working. Our developer was working on something and was told he needed to go through a process on the IOZoom platform (their software) to complete it which he did. When he ran their software it corrupted our server. We asked them to restore the backups to be told "You dont have any backups". We hosted 7 different sites on the server, lost 6 of them and we were luckey we had a local copy of our main site. There were not one bit helpful at all, saying that we didnt set up backups despite us having emails saying they were setting them up as part of their upgrade (and which we paid for monthly). They blamed a failed part in the server, said we didnt have raid, which we also paid for. Our main site and booking system was down for 36 hours due to this meaning no one could work on our system not could clients book. I would not recommend them at all, useless they were and took no responsibility for the issue

The company iozoom is very grateful to … The company iozoom is very grateful to have been able to count on the their participation and for having believed in the success of this great project, for their collaboration and partnership. We are willing to keep this channel constantly open for new challenges, where again we will bring joy to many who need the services rendered.

Pathetic response time Pathetic response time. Seems like they receive the email and immediately go to sleep for a couple of weeks. I sent so many emails to them but never heard back from them. I can provide proof if needed. They also demand government identity after we pay for using VPS service as we are creating bank accounts with them or we will be using their VPS servers to access the dark web. Non-sense. Never share your identities with any of such platforms as these are your confidential information and we never knew what these can be used for.

iozoom lies... For some reason, the remote desktop froze and nothing I do has any effect. The support staff claim its my internet provider - i should restart this, restart that, meanwhile EVERYTHING connected to my internet works fine and fast, including my chats and emails to iozoom. The only thing is NOT working is the VPS. My biggest disappointment is their lies.

Business dead?! I paid for a win vps. Which says "Pending" all the time. Support never responds. Wasted money. I should have see the 1 star reviews before paying them. If you are reading this review, do yourself a favor, avoid them. I think they are about to close their business soon (or they already have!).