Customer
GBI use IO Zoom’s VPS to host a … I use IO Zoom’s VPS to host a currency/cfd trading platform. I didn’t know what to expect given the low price but had read some positive reviews so thought I’d take a gamble. I’m happy to say that the server runs smoothly and as expected. When I needed help from support (I had accidentally duplicated an order), the online chat support was polite and helpful. I would recommend IO Zoom for casual needs.
Ed Ellingham
GBAwesome support and hosting performance We recently came from Flywheel, which is an amazing platform, but as we grew in size the pricing got out of hand. With the help of IO Zoom we've setup our own hosting on a VPS that has amazing security and speed. Actually, our sites are now faster on our VPS than they were on Flywheel. The support is awesome, and unlike other VPS providers, they actually will help you tackle any technical issues you have. They'll even manage the VPS for you. I'd give them 10 stars if I could!
Vinh
AUreally horrible customer service and… really horrible customer service and not willing to help. server not good and not user friendly. i thought it's a good company because some reviews are good until started using them. definitely will not recommend to anyone. i now moved to Windowsvps Host as they are better
SOUF
MAscammed by IO Zoom I had a terrible experience with Io Zoom. Their VPS hosting plans may look promising, but their customer service and technical support are incredibly lacking. Whenever I had an issue or needed help with something, their support team was slow to respond and often unhelpful. It seemed like they didn't know how to solve technical issues and just provided generic responses that didn't solve the problem. Additionally, I had a billing issue where I requested a refund for a canceled order, but I never received the refund. Despite sending multiple emails and making several phone calls to their support team, I never received a response or any help with the issue. Overall, I would not recommend Io Zoom to anyone looking for a reliable and efficient VPS hosting provider. Their lack of proper customer support and billing issues make them a risky choice for any business or individual looking to host their website or application.
Consumer Report
GBNot as good as the the online reviews say Not as good as it may sound from their website or online reviews. You may be fine if you are hosting a site that does not care downtime or you don't care about prompt support and looking for a cheap host. Otherwise, for any serious site, just stay out of it. You may lose your site before you know because they don't have even documented backup policy.