IO Zoom

11205 Bellaire Blvd., Ste B-22, 77072, Houston, United States
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2.60
Based on 20 Reviews

5

40.00%

4

0.00%

3

0.00%

2

0.00%

1

60.00%
About IO Zoom

IO Zoom is web hosting company based in Houston, Texas with a global network of datacenter locations in the US and UK.

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Spiritual Ceremonies
IE

Stay away from them..... We were a long standing customer of IOZoom (4 years) and had upgraded our services to dedicated service. We paid for backup additions and they said they would take care of the upgrade and make sure the backups werre working. Our developer was working on something and was told he needed to go through a process on the IOZoom platform (their software) to complete it which he did. When he ran their software it corrupted our server. We asked them to restore the backups to be told "You dont have any backups". We hosted 7 different sites on the server, lost 6 of them and we were luckey we had a local copy of our main site. There were not one bit helpful at all, saying that we didnt set up backups despite us having emails saying they were setting them up as part of their upgrade (and which we paid for monthly). They blamed a failed part in the server, said we didnt have raid, which we also paid for. Our main site and booking system was down for 36 hours due to this meaning no one could work on our system not could clients book. I would not recommend them at all, useless they were and took no responsibility for the issue

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SOUF
MA

scammed by IO Zoom I had a terrible experience with Io Zoom. Their VPS hosting plans may look promising, but their customer service and technical support are incredibly lacking. Whenever I had an issue or needed help with something, their support team was slow to respond and often unhelpful. It seemed like they didn't know how to solve technical issues and just provided generic responses that didn't solve the problem. Additionally, I had a billing issue where I requested a refund for a canceled order, but I never received the refund. Despite sending multiple emails and making several phone calls to their support team, I never received a response or any help with the issue. Overall, I would not recommend Io Zoom to anyone looking for a reliable and efficient VPS hosting provider. Their lack of proper customer support and billing issues make them a risky choice for any business or individual looking to host their website or application.

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Evan TOder
GB

20 thumbs down. All these great reviews for IOZOOM are FAKE All these great reviews for IOZOOM are completely fake. We hired them as a webhost for cloud vps hosting, which is suppose to be better and faster than shared. My website had nothing but problems. Spent /waste 2 full days with emails back and forth and they could not get my website work correctly or even close. The website is nothing special, coding wise. Nothing complex, just good ole html, javascript and php. The worst webhost I have ever had the nightmare of enduring. The one + I will give them is it is great technical support. All 37 emails over the course of 2 days, were replied to in less than an hour. So if you want a website that does not work but people that will email you bs very quickly, by all means hire iozoom.

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Jeff
GB

IOZoom is awesome! IOZoom rocks because their response time to issues is amazing. Also, the setup process was easy and FAST. We have tried several VPS providers over the past several years. Obviously, we weren't very happy with them. We found IOZoom and we compared their features and pricing with other providers. In every case IOZoom offered more for less: higher tech specs, more recent software versions, lower price. If you are looking for a VPS provider, stop looking and check out IOZoom.

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Huseyin Gencer
GB

they narrow the bandwidth all time they narrow the bandwidth all time it is very slow after talking customer service, they made larger bandwidth, later they narrow it again

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