Pathetic response time Pathetic response time. Seems like they receive the email and immediately go to sleep for a couple of weeks. I sent so many emails to them but never heard back from them. I can provide proof if needed. They also demand government identity after we pay for using VPS service as we are creating bank accounts with them or we will be using their VPS servers to access the dark web. Non-sense. Never share your identities with any of such platforms as these are your confidential information and we never knew what these can be used for.

Stay away from them..... We were a long standing customer of IOZoom (4 years) and had upgraded our services to dedicated service. We paid for backup additions and they said they would take care of the upgrade and make sure the backups werre working. Our developer was working on something and was told he needed to go through a process on the IOZoom platform (their software) to complete it which he did. When he ran their software it corrupted our server. We asked them to restore the backups to be told "You dont have any backups". We hosted 7 different sites on the server, lost 6 of them and we were luckey we had a local copy of our main site. There were not one bit helpful at all, saying that we didnt set up backups despite us having emails saying they were setting them up as part of their upgrade (and which we paid for monthly). They blamed a failed part in the server, said we didnt have raid, which we also paid for. Our main site and booking system was down for 36 hours due to this meaning no one could work on our system not could clients book. I would not recommend them at all, useless they were and took no responsibility for the issue

A+ host Great uptime, I did'nt experience any downtime since almost 1 year with them now. Good prices, KVM VPS are usually costly but not at iozoom. Fast support, their support team are quick to respond to support tickets. I tested several VPS hosts and iozoom is the best one I found. I would recommend them to anyone who need a cheap and reliable KVM VPS.

Business dead?! I paid for a win vps. Which says "Pending" all the time. Support never responds. Wasted money. I should have see the 1 star reviews before paying them. If you are reading this review, do yourself a favor, avoid them. I think they are about to close their business soon (or they already have!).

Not as good as the the online reviews say Not as good as it may sound from their website or online reviews. You may be fine if you are hosting a site that does not care downtime or you don't care about prompt support and looking for a cheap host. Otherwise, for any serious site, just stay out of it. You may lose your site before you know because they don't have even documented backup policy.