Stay away from them..... We were a long standing customer of IOZoom (4 years) and had upgraded our services to dedicated service. We paid for backup additions and they said they would take care of the upgrade and make sure the backups werre working. Our developer was working on something and was told he needed to go through a process on the IOZoom platform (their software) to complete it which he did. When he ran their software it corrupted our server. We asked them to restore the backups to be told "You dont have any backups". We hosted 7 different sites on the server, lost 6 of them and we were luckey we had a local copy of our main site. There were not one bit helpful at all, saying that we didnt set up backups despite us having emails saying they were setting them up as part of their upgrade (and which we paid for monthly). They blamed a failed part in the server, said we didnt have raid, which we also paid for. Our main site and booking system was down for 36 hours due to this meaning no one could work on our system not could clients book. I would not recommend them at all, useless they were and took no responsibility for the issue

I am using 5+ iozoom VPS for the past … I am using 5+ iozoom VPS for the past 6monhs.Stunningly quick and extremely professional customer service. Sometime they provide code level support. I haven't had a single minute of downtime or any issues that would require me to contact support for any reason. They were very professional, walked me through every step, and explained everything extremely well. I would recommend iozoom to anyone.

Scammed by IOZOOM I requested a refund 7 days ago and they still have not sent me my money. They tell you 48 and 72 hours but it's a lie and it's been 3 days and I still don't get my money back. I think I was scammed by this IOZOOM staff.

100% Uptime and Great Value IO Zoom has been a fantastic host thus far. Uptime has been 100% with no problems. Their customer support is quick and friendly whenever I have a question. Compared to other hosts I’ve tried, IO Zoom offers the best value. To get the same performance I’d have to pay significantly more at other hosts or otherwise waste a lot of time with low level configuration. IO Zoom’s interface allows for quick creation of websites with minimal effort. Their Wordpress staging feature comes in very handy and is similar in nature to WP Engine’s, except at a fraction of the cost. Overall I really like IO Zoom and will probably migrate all of my websites over to them in the future.

really horrible customer service and… really horrible customer service and not willing to help. server not good and not user friendly. i thought it's a good company because some reviews are good until started using them. definitely will not recommend to anyone. i now moved to Windowsvps Host as they are better