Betternet

250 Northern Ave, Suite 300, 02210, Boston, United States
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2.55
Based on 20 Reviews

5

25.00%

4

10.00%

3

10.00%

2

5.00%

1

50.00%
About Betternet

About Us: Betternet’s ultra-fast, unlimited, and reliable VPN secures your anonymity and protects your identity while browsing, streaming, gaming, and accessing restricted online content. Protect your family and the life you are creating with the following features: Unlimited data Speed Reliability Dedicated servers 80+ virtual locations Connect up to 6 devices simultaneously Easy, one-step set-up 30-day Money Back Guarantee: Your satisfaction is our top priority. If you decide during the first 30 days, that our service is not the product for you, we'll refund your subscription fees in full.

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Adrián Sánchez
DE

Is the fastest and easy to use vpn… Is the fastest and easy to use vpn extension

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Ugne Slad
GB

I can't unsubscribe I can't unsubscribe, got charged for 7-day FREE trial, hadn't used it since the second day I got it. Almost impossible to cancel the subscription and no way to call either. Awful company and a fat scam.

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Pany Pant
IN

Is simple to use and clean Is simple to use and clean, and doesn't have any annoying ads.

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Jacob Kongsø
DK

Downloaded Betternet (free version) for … Downloaded Betternet (free version) for Windows, started it, connected and immidiately noticed a severe performance drop regarding my connection speed. Went and did a speedtest which showed me 8Mb/s dl and even less ul. Got the premium version thinking that it might be better, but things just got worse, now it povided me a dl of <4Mb/s and ul so slow the test didnt even go half way thru in 5 minutes. Conclusion is, that the free version sucks and the paid version sucks twice as much. Further, you have to register with a creditcard to get the "Free 7 day trial" as a premium customer. Once you register, you cant cancel the registration, not in the windows app or on their website. I suspect that once the 7 days are up, they will just pull the cash from my card and by then enable a function to let me cancel the subscription. So far I emailed them and demanded they cancel my subscription as the product is simply unusable due to slow connection and massive lag. Oh and regarding speedtest.net, when I run it without using Betternet, my dl is 111Mb/s and ul is 98Mb/s. They really should change the name from Betternet to Worsenet.

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Hassan Moghazi
GB

Terrible service and hard process to cancel Firstly, the windows application is extremely buggy for some reason, I had to reopen the application multiple times since the VPN would stop for some reason, their chrome extension never worked with me for some reason. Even when using it on my phone every five minutes it would brick itself. Secondly, cancelation support is nearly non-existent, first they will have you talk to about which will ask for YOUR FIRST FOUR AND LAST DIGITS OF YOUR CREDIT CARD, EXPIRY DATE AND THE DATE YOU PURCHASED THE SERVICE, what kind of company asks for these info, even then they don't matter as you are asked these questions again and then wait for an email with customer service to then ask for details again to cancel your service. In summary do not risk it with this service.

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