Terrible service and hard process to cancel Firstly, the windows application is extremely buggy for some reason, I had to reopen the application multiple times since the VPN would stop for some reason, their chrome extension never worked with me for some reason. Even when using it on my phone every five minutes it would brick itself. Secondly, cancelation support is nearly non-existent, first they will have you talk to about which will ask for YOUR FIRST FOUR AND LAST DIGITS OF YOUR CREDIT CARD, EXPIRY DATE AND THE DATE YOU PURCHASED THE SERVICE, what kind of company asks for these info, even then they don't matter as you are asked these questions again and then wait for an email with customer service to then ask for details again to cancel your service. In summary do not risk it with this service.

Different experiences based on free or paid Actually, I'm giving this app the benefit of the doubt. Trustpilot should require peeps to indicate if they are using the free or paid version. I'm using the free version and get what I paid for. My experience is paid versions get you much more. So, it's hard to know since not all the reviews are based on the same version.

Worst VPN I have ever seen Worst VPN I have ever seen. The connection is downright terrible. I get mediocre speeds for about 30 seconds then, POOF: 'NO INTERNET'. Terrible. DO. NOT. BUY!

Downloaded Betternet (free version) for … Downloaded Betternet (free version) for Windows, started it, connected and immidiately noticed a severe performance drop regarding my connection speed. Went and did a speedtest which showed me 8Mb/s dl and even less ul. Got the premium version thinking that it might be better, but things just got worse, now it povided me a dl of <4Mb/s and ul so slow the test didnt even go half way thru in 5 minutes. Conclusion is, that the free version sucks and the paid version sucks twice as much. Further, you have to register with a creditcard to get the "Free 7 day trial" as a premium customer. Once you register, you cant cancel the registration, not in the windows app or on their website. I suspect that once the 7 days are up, they will just pull the cash from my card and by then enable a function to let me cancel the subscription. So far I emailed them and demanded they cancel my subscription as the product is simply unusable due to slow connection and massive lag. Oh and regarding speedtest.net, when I run it without using Betternet, my dl is 111Mb/s and ul is 98Mb/s. They really should change the name from Betternet to Worsenet.

easy to install easy to install, fast to connect, no annoying ads, it's totally free, excellent!