I can't unsubscribe I can't unsubscribe, got charged for 7-day FREE trial, hadn't used it since the second day I got it. Almost impossible to cancel the subscription and no way to call either. Awful company and a fat scam.

Betternet is TRASH! I find it ridiculous the way they provide their services. I subscribed to the "7 day free trial" and after adding in my credit card details I figured I could just cancel it within 7 days. Nope! I couldn't find an option ANYWHERE to cancel the subscription. So, I had to resort to CANCELING my credit card because support wouldn't contact me back! Don't even think about using this trash VPN. I'm also positive that the premium version and free version both SELL YOUR DATA! Don't even waste your time with this complete scam!

Worst VPN I have ever used Worst VPN I have ever used. What is the purpose of using the VPN when all your browsing is suddenly stopped or too slow? They should work on their software instead of working on cool marketing techniques. The customer service is not responsive and thanks to God that I only take a one month subscription. Please beware of buying this piece of garbage.

They don't even deserve 1 star They don't even deserve 1 star, they make it really hard to cancel your subscription, I had to end up sending 10 messages(no exaggeration) to their support team in order to get it cancelled, they ignored my first 3 attempts which were all about 1 month apart so ive ended up wasting three months subscription on this !! Its a down right scam and avoid at all costs ! In the end I had to resort to spamming them to get them to respond. Absolutely shocking.

Downloaded Betternet (free version) for … Downloaded Betternet (free version) for Windows, started it, connected and immidiately noticed a severe performance drop regarding my connection speed. Went and did a speedtest which showed me 8Mb/s dl and even less ul. Got the premium version thinking that it might be better, but things just got worse, now it povided me a dl of <4Mb/s and ul so slow the test didnt even go half way thru in 5 minutes. Conclusion is, that the free version sucks and the paid version sucks twice as much. Further, you have to register with a creditcard to get the "Free 7 day trial" as a premium customer. Once you register, you cant cancel the registration, not in the windows app or on their website. I suspect that once the 7 days are up, they will just pull the cash from my card and by then enable a function to let me cancel the subscription. So far I emailed them and demanded they cancel my subscription as the product is simply unusable due to slow connection and massive lag. Oh and regarding speedtest.net, when I run it without using Betternet, my dl is 111Mb/s and ul is 98Mb/s. They really should change the name from Betternet to Worsenet.