Product UI rich but easy to get lost in. And support sucks. I am a free tier customer of Amplitude. The UI dashboard has a lot of info, and is quite easy to get lost in. They suggest that you must add categories to your events. When I did that, and then wanted to find a way of changing the category names, there seems to be no way to do that. After looking around on their help pages and not finding anything about managing categories, I submitted a question on their online support form. The response of their "support" person to this fairly simple question, was a generic unhelpful one: "Upon reviewing your ticket submission, I’d like to note that we don’t offer 1:1 support for this type of inquiry for our Starter/Free & Scholarship customers." What?! If you are a free tier customer, and you don't find what you need in their documentation, then you're stuck. They won't even say if managing categories is a paid feature! That's ridiculous. - A dissatisfied customer.

This Scam still on market This is scam company using UAE iP address never transfer any USDT to them they ask you for more money without even a phone number or email address !!! No company registration please report them to prevent other innocent people trap in thier evil scam online criminals

They do not deserve one star They do not deserve one star. I have lost over £10500. I asked them to unfreeze my account in order to withdraw my outstanding funds which is over £5000 and now they asking me for £14770 to get my money back. I am in the worst situation in my life financially. Due to their terrible customer service, I was scammed by someone claiming to be their customer service representative from their Headquarters. Worse platform ever. I advice not to deal with them. They are absolute fraudulent. How on earth a customer service will deal with clients via WhatsApp messages alone and no phone calls. That's nothing but SCAM!!!

10/10, would recommend With the data I get from Amplitude's user workflows and timelines I've been able to easily identify and fix designs I now know are faulty. I've been able to almost double retention on my apps. I would definitely recommend Amplitude to anyone who wants to keep costs down and performance up.

good, cheap analytics solution i was using a competitive product for a while but it was eating into my cash WAYY too fast. Amplitude is much much cheaper, so I switched and couldn't be happier. Amplitude is way easier to use, and way more affordable. love it.