I've been using TunesGo since 2016 I've been using TunesGo from Wondershare to move music across devices since 2016... It's done everything I've wanted each time I use it. I've had no issue pulling music from old to new devices over the years (much of my music was ripped from old CD's, not purchased thru iTunes, so iTunes backups don't work). I've only had to contact their help desk once - turned out I just needed to install the latest version of the software to resolve my issue.

Waste of time It was a waste of my time to download this piece of kneecapped garbage. If you don't want us to use certain features without paying (your exorbitant) fees dont offer a "Free Trial." After uninstalling this dumbed down dreck I installed Syncios (which DOESN'T severely limit what you can do in the trial) and I immediately bought it because I could try and use the features they're offering

Customer Service I recently purchased Wondershare TunesGo. I had in the past and was very happy with it. But couldn't get it work this time and contacted customer support explaining the situation. They responded quick and took care of me. Great customer service.

A Genuinely Warranted 5 Stars! Monica was Great It took several back and forths, to Completely Resolve the problem. But she Always got back to me, many times, in a Lot less than 24 hours. So a Genuinely Warranted 5 Stars!

Doesn't Work I bought Wondershare Tunes go, because I've always had Macs, iPhones and iTunes, which of course work seamlessly together. Wondershare claim their app will transfer all music in iTunes INCLUDING playlists. It doesn't even transfer all tracks selected, let alone playlists. Pretty sure that nothing will - that's iTunes for you.