Not really as good as I expect. -

I've been using TunesGo since 2016 I've been using TunesGo from Wondershare to move music across devices since 2016... It's done everything I've wanted each time I use it. I've had no issue pulling music from old to new devices over the years (much of my music was ripped from old CD's, not purchased thru iTunes, so iTunes backups don't work). I've only had to contact their help desk once - turned out I just needed to install the latest version of the software to resolve my issue.

Doesn't work properly I'm unable to transfer music files from my ipod to an sd card. I've tried multiple times. Sometimes it transfers a few files, sometimes it doesn't transfer any at all

Waste of time It was a waste of my time to download this piece of kneecapped garbage. If you don't want us to use certain features without paying (your exorbitant) fees dont offer a "Free Trial." After uninstalling this dumbed down dreck I installed Syncios (which DOESN'T severely limit what you can do in the trial) and I immediately bought it because I could try and use the features they're offering

Customer Service I recently purchased Wondershare TunesGo. I had in the past and was very happy with it. But couldn't get it work this time and contacted customer support explaining the situation. They responded quick and took care of me. Great customer service.