They make you download and after all… They make you download and after all installation they let you transfer 10 pictures out of thousands for free.

This Product Does Not Work This product does not work as advertised. I ordered WonderShare TunesGo on July 13, 2023 I wanted to upload some video clips to my IPhone. The product says "Transfer Complete" but the files do not go to the Photos directory. After much searching I find that they go to the AppleTV app and are not accessible. This defeats the purpose of moving them to the phone. I cannot use this software and asked for a refund on July 14. I entered a dialog with their robot customer service (no Humans) for the next 6 days with a final solution of buy another product and they will refund the original price of the non functional software. That is unacceptable. Once you order something from this developer you are held hostage and must pay ransom to get away from them. This product does not even appear in the list of their products so you can't use the automated trouble shooting software. Buyer Beware

Doesn't Work I bought Wondershare Tunes go, because I've always had Macs, iPhones and iTunes, which of course work seamlessly together. Wondershare claim their app will transfer all music in iTunes INCLUDING playlists. It doesn't even transfer all tracks selected, let alone playlists. Pretty sure that nothing will - that's iTunes for you.

Customer Service I recently purchased Wondershare TunesGo. I had in the past and was very happy with it. But couldn't get it work this time and contacted customer support explaining the situation. They responded quick and took care of me. Great customer service.

Installed it but can't get rid of it. Installed it, but it won't let me uninstall it. Says: "You'll need a new app to open this wondershare link Look for an app in the Microsoft Store Always use this app" This is frustrating