Town Broadband

2020 NE 163RD ST SUITE 300D, 33162, North Miami Beac, United States
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2.30
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

10.00%

1

60.00%
About Town Broadband

Wireless internet service provider offering hotspot plans for rural areas and small towns.

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GB

FRAUD THROUGH ATT FIRST NET So I figured out a lot in the last 24 hours. They are offering unlimited internet by pretending to be with a first responder group then getting lines under the FIRST NET program which is highly fraudulent. I found this out and found out that the device I bought free and clear was reported as stolen . Everyone needs to call first net at (800) 574-7000 to let them know what they’re doing. Also call att with your imei bc I can almost guarantee they marked your devices the same to prevent usage and f*** people over more.

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Dave CRM
GB

No bandwidth at all Terrible service, regularly choked to the point of being unusable. Download speeds so slow that nothing can be streamed and upload speeds that are all but zero. The billing department is a total nightmare to deal with. Their 'unlimited' bandwidth is mislabelled. It should be described as 'barely existent' bandwidth. We can see the tower from where we are, but there is simply no service. 'Reboot/Reset your device' is not a solution, and it doesn't accomplish anything. Highly don't recommend this company. Date of experience is incorrect. I'm not able to change it. Actual experience is 09-2023 to 12-2023

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Tresi Lewis
GB

non existent Internet service..... non existent Internet service...... we rarely have service. We can't even use our cell phones. Absolutley, NO Customer Service. We have begged for help, and we receive rude respones and no assistance.

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Tom J
GB

Was great for about 8 months then turned into a scam! I've had this service for about 8 months with no problems really. The cost was $100 a month for unlimited internet. Not many options in my wooded area. Anyways, three weeks ago they emailed me saying that AT&T will no longer let them use their towers, so they gave me a couple options. One was to terminate service and I would get payed back. Another option, which I chose, was to keep the service and they would send me a new sim card for tmobile service. They never sent the sim and charged me $100 a few days ago. The service completely shut off the day after the charge. I disputed it with my bank, got my money back and moved on. Don't use!

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Janet
GB

Good service I only have good things to say about these guys, Town Broadband has been the best hotspot service we’ve had in years, we tried Cricket, Verizon and satellite too but they all had problems, but Town Broadband has been great from day one speed, customer service and price wise (very affordable). I really recommend it to anyone specially in rural South Carolina. Bless your heart guys all your help… thank you so much!

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