Leonard Jenkins
GBI sent a Zelle of $120 and nothing… I sent a Zelle of $120 and nothing happened. No emails, no confirmations. My established login and password would not allow me to login into their Customer Service portal. I wrote a previous review (before my travels) here and it was removed. I am back from my travels now, and have tried to log into the Customer Service portal - and it now allows me in. I am requesting that I be refunded, due to not being able to access the product I purchased - at the time I needed it. Furthermore, removing my previous review and not addressing the problem then - is a further reason to refund me.
Ron T
NLAlmost a fraud No connection whatsoever in the US. Suspiciously high invoices for very limited use in the UK and the Netherlands. No response from their support desk, not even after weeks. The only thing they do properly is sending you reminders to top up your saldo. Naturally. I'd say this is close to a fraud and I am definitely done with them. Avoid!
Louise Chain
AUProduct does not work and company does not respond I purchased an International Prepaid Data Sim card. I am not able to get a connection. Initially I got a response from their support department claiming I was at fault and not setting up the card correctly. They then proceeded to ignore me other than sending me automated failed connection emails. I have asked for a refund and raised a dispute with Paypal but they are refusing the refund. I am clearly not the only person who has been conned by this company
Collin Briggs
GBi was scammed i was scammed and ive waited two hours for something that was advertised to be less than 10 minutes i want my moneyu back and ill be reporting your company to the proper channels
Tony Thomas
CODoes not work as promised Does not work as promised I bought this primarily for data, while on business trips in South America. I have attempted to use Mobility Pass eSim and it is filled with conflicting and confusing information about how to set it up. The website is difficult to navigate and contains conflicting information. Then when I finally managed to get it to work (despite the help desk not actually responding on how to set it up), it only worked slowly on 3G when it is supposed to use 4G. 4G is definitely available in the area. Then after working slowly for 1 day, it now does not have any connection (data or voice), again the help desk does not respond. I will be reverting to my previous data eSim provider (Gigsky) because I know they will provide what they promise. Worse than useless.