useful and good roaming -

Company support staff responsive, knowledgable but difficult to contact As of now I have been unable to verify the functioning of the eSIM I purchased from MobilityPass (Global Roaming) due to a phone limitation unrelated to the work of MobilityPass. (US phone I'm trying to use in Europe.) I originally was suspicious of the offer. As of the writing of this review, the company Contact > General Inquiries section says it has a contact info but none is provided. Moreover, the login info I provided upon generating an order a few days was, as far as I could tell, incomplete. When I created a username and password, the combination was shown as my login information, but that login didn't work. I only learned the actual login (for which "@globalroaming.com" is appended to the username I gave), after 8 hours when the payment was processed. Fortunately, once that occurred and I could log in, I was able to contact their support staff, who were both responsive and attentive (not simply generating boilerplate). If I can get this card working, I will be able to update the post further.

Product does not work and company does not respond I purchased an International Prepaid Data Sim card. I am not able to get a connection. Initially I got a response from their support department claiming I was at fault and not setting up the card correctly. They then proceeded to ignore me other than sending me automated failed connection emails. I have asked for a refund and raised a dispute with Paypal but they are refusing the refund. I am clearly not the only person who has been conned by this company

Defective website, virtually no support I wanted to purchase a phone plan. However, after completing all fields, the page says the company isn't currently taking payments. I looked for a way to contact support but there is none unless you're already a customer. The aforementioned form apparently did create an account for me since if I try again, it says my username is already in use. So my account is in a transient state and I am left with no way to get help. Also, this business does not have a Google Maps presence nor a Facebook page. I think they just want to avoid exposure to criticism.

Mobilitypass was a ripoff I signed up with MobilityPass to give me mobile broadband while travelling in Europe. While on vacation I managed to make only two connections to the Internet using MobilityPass, afterwards all connection requests via Mobilitypass were refused or were unavailable. A month later while checking my bank account statement I found that MobilityPass had withdrawn $426 from my account. I contacted MobilityPass for an explanation and they replied that this charge was for the 43 minutes of Internet connection that I, in total, used. They charged me $10 per minute for Internet use! I had used this time only to read my emails and hadn't downloaded any other files. Many complaints have appeared on the Internet about excessive charges and poor Internet connectivity from MobilityPass. Also be aware that the deposit that customers are forced to make will be lost. MobilityPass will keep your deposit, and they also require your credit card details and can and do take money from your bank account whenever they wish. You can get far cheaper Internet and better quality connections from any other provider. Far better to buy a local SIM card for your smart phone or take advantage of Skype's low cost services, Skype Wifi for example.