Douglas Hinton
DKMobilitypass was a ripoff I signed up with MobilityPass to give me mobile broadband while travelling in Europe. While on vacation I managed to make only two connections to the Internet using MobilityPass, afterwards all connection requests via Mobilitypass were refused or were unavailable. A month later while checking my bank account statement I found that MobilityPass had withdrawn $426 from my account. I contacted MobilityPass for an explanation and they replied that this charge was for the 43 minutes of Internet connection that I, in total, used. They charged me $10 per minute for Internet use! I had used this time only to read my emails and hadn't downloaded any other files. Many complaints have appeared on the Internet about excessive charges and poor Internet connectivity from MobilityPass. Also be aware that the deposit that customers are forced to make will be lost. MobilityPass will keep your deposit, and they also require your credit card details and can and do take money from your bank account whenever they wish. You can get far cheaper Internet and better quality connections from any other provider. Far better to buy a local SIM card for your smart phone or take advantage of Skype's low cost services, Skype Wifi for example.
Louise Chain
AUProduct does not work and company does not respond I purchased an International Prepaid Data Sim card. I am not able to get a connection. Initially I got a response from their support department claiming I was at fault and not setting up the card correctly. They then proceeded to ignore me other than sending me automated failed connection emails. I have asked for a refund and raised a dispute with Paypal but they are refusing the refund. I am clearly not the only person who has been conned by this company
Tony Thomas
CODoes not work as promised Does not work as promised I bought this primarily for data, while on business trips in South America. I have attempted to use Mobility Pass eSim and it is filled with conflicting and confusing information about how to set it up. The website is difficult to navigate and contains conflicting information. Then when I finally managed to get it to work (despite the help desk not actually responding on how to set it up), it only worked slowly on 3G when it is supposed to use 4G. 4G is definitely available in the area. Then after working slowly for 1 day, it now does not have any connection (data or voice), again the help desk does not respond. I will be reverting to my previous data eSim provider (Gigsky) because I know they will provide what they promise. Worse than useless.
Mark Freeman
LVQuick and helpful Very quick and helpful response in… Very quick and helpful response in online chat, answered all my questions and processed order quickly, got my eSIM QR code in about 8 minutes. What a difference comparing to normal SIM which usually needs time for unpredictable physical delivery... Works perfectly now on my Apple Watch
Alexander M
LVGreat service with esim Great service, received my esim 10minutes after order, installed and connected with my iPhone 11 Pro Had no issues connecting in Spain Support was available instantly and was very helpful and friendly