I've asked them a question a week ago I've asked them a question a week ago, they answered the wrong thing quickly. And now they're just not answering as it seems a little hard for them. At least just say something.

Signed up to demo Serato Sample 2.0, Signed up to demo Serato Sample 2.0, Was really happy with the results so at €149 I wanted to do the subscription for a month (€12.99) until I could justify the full license. Signed up and immediatly had a Login error. Error 1009 (which isnt on their list of Error codes) So I began the usual troubleshoot for this kind of online verification. Tried absolutly everything their website had to offer as far as Troubleshoting and more. I raised a ticket 3weeks ago and Ive paid for nothing. Their Support model is to literally redirect me to the troubleshooting pages which I explained I had tried numerous times. They have me goinhg in circles, with a 48hr turnaround I contacted them via other platforms (IG) and the same deal. Absolutly awful support. Ive been an Audio engineer for 20+ years and can honestly say Ive never come a company as bad at communication as this. Avoid at all costs, they just want your money and do not care. Ive been gaslit by them for 3 weeks now and Im ready to give up. They say its my internet, but Im communicating to them on that very same internet pulling good speedS. AWFUL JUST AWFUL

Serato dj pro DJ Pioneer DJ, So what's going on with all the updates ridiculous? I was doing a venue tonight. And now I can't even get paid. How to call somebody else to come in Serrato? DJ pro what the hell's going on with their updates? Now my computer and everything aint working, right. I give it a one star. If it was my. Opportunity, I'll give it a 0. I'm pissed off. Selling all my equipment. Everything that I purchased from Pioneer to Serato. Kiss my ass Date of experience: March 15, 2024

unfortunately I have to review the… unfortunately I have to review the company negatively. the software is alright but entirely unusable: tried out the serato studio recently, demo lapsed so I decided to subscribe in order to work on my tracks further. only the software cannot be started anymore. my account is shown as having active subscription, but the software doesnt get it and still thinks the license isnt valid. then I tried subscribing to serato sample. same issue. they draw the funds but the license is not working. the hope was support will get me up and running, since the issue seems to be widespread. the replies are really slow, which can be excused by the different timezones (they also mention being inundated with support requests). however its been 4 days now since I sent them everything they needed. 0 reply. nothing. the problem is definitely not an uncommon one. not sure why they dont update the faq with the licensing solution. I liked the software itself, although did find some bugs, was planning to use it. not sure anymore - never had a unusable subscription software, just bizarre.

Serato Studio is perfect BUT! Serato Studio is perfect for beginners, and those that just want a user friendly DAW, but I would would make a few changes that I’m sure would help. Suggestions: Strum Effect on first count/Automation duplicating/Trimming scenes in song view.✅ XPand!2 and Gross Beats plugin(s) can’t be used in serato studio. Also, there is no way to copy automation from one page of Scene 1 to every other page within Scene 1.🎬 Let me explain why my hands are exhausted. I wanted the 1st and 3rd beat/chord of every page in Scene 1 at -16.6db. I prefer your 📊bar graph option rather than your 📈line graph option when automating, but I still had to do each page by hand.✍🏾 That means with 8 pages in Scene 1, I had to make a total of 64 adjustments, since each page is in 1/16’s. Basically, implementing my own version of sidechain.⛓️ Finally, a way to add a grace note (Strum Effect) before the first beat of piano when playing a chord would be nice. This would allow my piano to roll into the very first chord. I thought about shortening scene 1 to 2 bars, but then all other scenes would be 2 bars. Also, there is no way to trim the scene in song view, so I couldn’t do that as an alternative either.📝