Denis Mujakovic
ATunfortunately I have to review the… unfortunately I have to review the company negatively. the software is alright but entirely unusable: tried out the serato studio recently, demo lapsed so I decided to subscribe in order to work on my tracks further. only the software cannot be started anymore. my account is shown as having active subscription, but the software doesnt get it and still thinks the license isnt valid. then I tried subscribing to serato sample. same issue. they draw the funds but the license is not working. the hope was support will get me up and running, since the issue seems to be widespread. the replies are really slow, which can be excused by the different timezones (they also mention being inundated with support requests). however its been 4 days now since I sent them everything they needed. 0 reply. nothing. the problem is definitely not an uncommon one. not sure why they dont update the faq with the licensing solution. I liked the software itself, although did find some bugs, was planning to use it. not sure anymore - never had a unusable subscription software, just bizarre.
Stoyan Furnev
GBI recently tried out Serato DJ and… I recently tried out Serato DJ and overall, I was impressed with the software. The interface was easy to navigate and the ability to control multiple decks and use different effects made mixing tracks a lot of fun. However, I did encounter a small issue with the software crashing a few times, which was a bit frustrating. But, the customer support team was able to help me resolve the issue quickly and efficiently. Despite the small hiccup, I still highly recommend Serato DJ to anyone looking for a powerful and intuitive DJ software. The software's features and flexibility make it a great choice for both beginners and professionals alike.
Steve
AUI've asked them a question a week ago I've asked them a question a week ago, they answered the wrong thing quickly. And now they're just not answering as it seems a little hard for them. At least just say something.
David Addis
GBSo far, Serato is a fluke! I have had Serato for a couple of years. I lost money on gigs due to Serato malfunctioning, stumbling and stuttering on me! I have e-mailed Serato to fix this problem for good and got no answers! I have given Serato an ultimatum to fix their hiccups once and for all or I will report them as disreputable!
Ben
GBSO BUGGY!! Never in my life have I encountered something with so many technical issues and random bugs that constantly require trouble shooting. Very hard to find the answers online as each bug is just so random. Customer support are not helpful at all. Take 5 days to respond to each email with no advice offered each time. When it works it ie great dont get me wrong, but it is so so unreliable.