Ben
GBSO BUGGY!! Never in my life have I encountered something with so many technical issues and random bugs that constantly require trouble shooting. Very hard to find the answers online as each bug is just so random. Customer support are not helpful at all. Take 5 days to respond to each email with no advice offered each time. When it works it ie great dont get me wrong, but it is so so unreliable.
Steve
AUI've asked them a question a week ago I've asked them a question a week ago, they answered the wrong thing quickly. And now they're just not answering as it seems a little hard for them. At least just say something.
Curtis
GBGood software however, minor bugs I have been using Serato for over 2 years now and the software is great! The only thing is that the MIDI has a bug. So if you want to change the pitch/speed range on the fader it will change the range, so when I am adjusting the pitch/speed it keeps changing from +-8% to +-16% then to +- 50% so I have to go though the settings to stop this from happening and have a +-16% range. Overall I would recommend Serato.
Denis Mujakovic
ATunfortunately I have to review the… unfortunately I have to review the company negatively. the software is alright but entirely unusable: tried out the serato studio recently, demo lapsed so I decided to subscribe in order to work on my tracks further. only the software cannot be started anymore. my account is shown as having active subscription, but the software doesnt get it and still thinks the license isnt valid. then I tried subscribing to serato sample. same issue. they draw the funds but the license is not working. the hope was support will get me up and running, since the issue seems to be widespread. the replies are really slow, which can be excused by the different timezones (they also mention being inundated with support requests). however its been 4 days now since I sent them everything they needed. 0 reply. nothing. the problem is definitely not an uncommon one. not sure why they dont update the faq with the licensing solution. I liked the software itself, although did find some bugs, was planning to use it. not sure anymore - never had a unusable subscription software, just bizarre.
Nick
GBVery helpful customer service and after… Very helpful customer service and after I purchased the wrong product they refunded quickly. Product is easy to use