So far, Serato is a fluke! I have had Serato for a couple of years. I lost money on gigs due to Serato malfunctioning, stumbling and stuttering on me! I have e-mailed Serato to fix this problem for good and got no answers! I have given Serato an ultimatum to fix their hiccups once and for all or I will report them as disreputable!

Terrible products and customer service even worse I bought Serato sample. I was hyped about it. But this plugin asks for online verification every time i open a new project or re-opens a project. I spend now 5 minutes per day verifying Serato plugins... it's sooo crazy poor for a plugin in 2024. If all my plugins were like this i would spend 1 hour per day verifying stuff. I thought this would have to be a bug, so i wrote customer service. They said "it asks for verification sometimes"?? which is quite unclear and also untrue. And now i'm in an 8 week deep customer service correspondance, where i once a week get referred back to some FAQ answer from someone who hasn't read our whole thread. My guess is that this will continue forever, once a week another useless reply, that dosen't even answer the questions in most recent mail to them. This plugin was not cheap, so this is sooo poor service. GET PROFESSIONAL SERATO

Horrible response time and communication The customer service provided falls short of expectations, with delayed email responses and incomplete issue resolution. The support team cites a high volume of inquiries as a reason for the delays. While the software is commendable, the unreliable service lacks personalized assistance and human interaction for effective issue resolution.

Serato dj pro DJ Pioneer DJ, So what's going on with all the updates ridiculous? I was doing a venue tonight. And now I can't even get paid. How to call somebody else to come in Serrato? DJ pro what the hell's going on with their updates? Now my computer and everything aint working, right. I give it a one star. If it was my. Opportunity, I'll give it a 0. I'm pissed off. Selling all my equipment. Everything that I purchased from Pioneer to Serato. Kiss my ass Date of experience: March 15, 2024

I wouldn't recommend serato to anyone I wouldn't recommend anyone serato. By far the worst dj software out there. It cant properly read tracks and is constantly bugging out. I would recommend getting a decks compatible with Rekordbox for a much better experience mixing music.