No Customer Support when you need it!!! I cancelled my BASIC plan after a few days because i did not get a propper invoice with my entered company data. And then they decreased my account to FREE plan even if i had 25 days left in the BASIC plan. I contacted the support, but they are not helpful. Promising to upgrade again, but that did not happen. I am really unsatisfied. I had trouble with the provided service that was not my mistake and got no support within a week. I cannot recommend.

Time-saver, with intelligent fact finding and research Frase has drastically reduced the amount of time for me to create, research, and write content. The way its interface works makes it such that facts, quotes, and outline suggestions are fast and accessible. It removes the amount of time required for me to conduct research and organize facts. Because its UI is lightning-fast and responsive, I actually feel like I can write articles and briefs very, very quickluy!

Terrible Customer Service Great app, but terrible customer service when you're having billing issues. Just no response to emails etc.

Promising company that ended with lost money/time I rarely leave reviews. I just don't have the time. In this case, I will make an exception. Frase appeared to be a promising team with a solid product. Unfortunatley for me, that turned out to not be the case. Facts: - I had documents on their servers that I paid to create. - Frase servers go down. - Frase lost my documents due to a rookie mistake about user transfer rights. - Customer service promised the docs could be recovered, which was a relief. They weren't recovered. - I lost money (about $650) and time. Could say it was my mistake in not backing up key workflow documents elsewhere. But I thought I was in good hands. Be careful. Don't trust startup companies with your key processes. Frase may have a suitable product, but their execution thus far is not strong. Lesson learned. 2 star rating due to risk level. Can't continue using the product.

A great tool for long-form content The Frase tool has been helpful to write long-form content faster and deliver a better quality. The tool's concept map feature is impressive. With the help of Frase, I no longer need to spend time on competitor research before starting to write. Also, Frase helps me not to miss out an important point in my article.