Refund issue escalated to bank dispute This company double charged me twice in a year. Even though I provided bank statements for the debits from their business address, I had to raise a dispute with the bank. I understand if they cannot see the charge, my dispute will be processed and taken care of. But, why not fix the system that did this twice in a year?

Terrible after sales Way too expensive for what it does, not value for money, and customer service is very disappointing. They use a 5 day policy as an excuse, not to refund you after they bill you quietly without your noticing fees went up. Such business methods are not ethical. Hope management can review and improve. It can only do this one time to each of us and we will never return. I never understood why would people do business this way.

Scamy refund policy. Another one of these companies that ask for your credit card details when you're forced to sign up just to see if it's right for you. When the free trial expires they refuse to refund you even though you haven't used the tool at all. Scammy business practice.

Their unsubscribe button in their email… Their unsubscribe button in their email lists do not work. I told them this, but they did not fix it. And I am still getting their super enoying marketing emails.

No Customer Support when you need it!!! I cancelled my BASIC plan after a few days because i did not get a propper invoice with my entered company data. And then they decreased my account to FREE plan even if i had 25 days left in the BASIC plan. I contacted the support, but they are not helpful. Promising to upgrade again, but that did not happen. I am really unsatisfied. I had trouble with the provided service that was not my mistake and got no support within a week. I cannot recommend.