Frase

Boston, United States
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2.15
Based on 20 Reviews

5

20.00%

4

10.00%

3

0.00%

2

5.00%

1

65.00%
About Frase

Frase helps you identify the questions your audience is asking, create content capable of offering answers, and deliver those answers across multiple digital channels. Frase has two main products: CONTENT: AI-powered research tools that help you identify user intent and craft/optimize content that will attract and engage organic traffic. ANSWERS: Automatically deliver answers on your website 24/7 with world class Conversational AI.

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Zining Chen
SG

Terrible after sales Way too expensive for what it does, not value for money, and customer service is very disappointing. They use a 5 day policy as an excuse, not to refund you after they bill you quietly without your noticing fees went up. Such business methods are not ethical. Hope management can review and improve. It can only do this one time to each of us and we will never return. I never understood why would people do business this way.

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Meredith
GB

Promising company that ended with lost money/time I rarely leave reviews. I just don't have the time. In this case, I will make an exception. Frase appeared to be a promising team with a solid product. Unfortunatley for me, that turned out to not be the case. Facts: - I had documents on their servers that I paid to create. - Frase servers go down. - Frase lost my documents due to a rookie mistake about user transfer rights. - Customer service promised the docs could be recovered, which was a relief. They weren't recovered. - I lost money (about $650) and time. Could say it was my mistake in not backing up key workflow documents elsewhere. But I thought I was in good hands. Be careful. Don't trust startup companies with your key processes. Frase may have a suitable product, but their execution thus far is not strong. Lesson learned. 2 star rating due to risk level. Can't continue using the product.

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wilbur
SG

The SEO score and keywords that Frase… The SEO score and keywords that Frase determines is very very inaccurate and unrealistic. I have tried to optimize content for >10 projects in the trial, no good results so far. Money grabbing company. Algorithm sucks.

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GMedia
DE

No Customer Support when you need it!!! I cancelled my BASIC plan after a few days because i did not get a propper invoice with my entered company data. And then they decreased my account to FREE plan even if i had 25 days left in the BASIC plan. I contacted the support, but they are not helpful. Promising to upgrade again, but that did not happen. I am really unsatisfied. I had trouble with the provided service that was not my mistake and got no support within a week. I cannot recommend.

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Carl Angelo Tardecilla
PH

Frase has been a game-changer in my… Frase has been a game-changer in my content creation. It has changed how I create content, from blogs to ads to video ads. It has helped me create content more efficiently than ever before. I can also create lots of A. I templates, which is nice. I am using this tool every day, and I am excited about more updates that they will launch. There were many dramas and issues last time from some of its customers, but I think it's already solved. Overall I recommend this tool if you are serious about content creation.

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