Forest Knott
GBDO NOT DO BUSINESS WITH THIS COMPANY Runaway! DO NOT DO BUSINESS WITH THIS COMPANY! This company is nothing but scammers. Service is horrible and they refuse to allow you to cancel after they get your credit card. I've been calling and emailing daily for weeks and every single time I call including when I had my credit card company call they say I have to speak to a solutions specialist and they are never available and they promise a call back that day. Read the reviews. This is what they do to EVERYONE that tries to cancel. They are a horrible company with zero ethics.
Jorge Espino
GBSCAM !! ....... BE CAREFUL !! Too expensive for what you get. Poor response rate. The program gives you no result. Weak customer service. Be careful. I am paying $299 monthly for 2 emails a month ........ not worth it.
Lisa Harder
GBVery deceptive trade practices Very deceptive trade practices. We were sold one program and got another inferior program.....told we were wrong and if we wanted the program we thought we were getting we should pay more, a LOT more. When we tried to cancel we were told only one person could cancel us and he told us he wouldn't. They also were canceled by the BBB....Better Business Bureau for other complaints.
SD
GBLIARS! This company is full of fraudulent, liars. We had a company call with an Outbound Engine representative, who pitched detailed information on their product, and also stated with a 30 day notice, the subscription could be cancelled (month to month basis, what's there to lose?) This interested our team, and we scheduled a follow up call with them. The same exact details were shared in this call as well, so we decided to try the service out, feeling confident we could cancel. We are now attempting to cancel the service (going on 1 month of trying to do so), and they are making it impossible. #1- our account representative is never available to speak to. #2. When we finally got ahold of the "success team" (MACKENZIE-SOLUTIONS SPECIALIST) she was extremely rude and lied repeatedly about their product, services, etc. #3. We requested to speak to a manager (Mackenzie told us "tough luck, you get to talk to me", and then finally coordinated a call with her manager after our countless requests to hear the recorded phone calls of our initial meetings with Outbound. The "manager" ALEXIS said she didn't care what we were requesting, we signed a contract and she didn't have time to sit and listen to our complaints and play us the calls. AND per compliance, it would be illegal for her to play us the calls in the first place...really? We can't hear a call that our company coordinated?? Lies. If you want to receive zero value, deal with unorganized liars, and pay undeserving Outbound Engine employee's bills-this is the service for you. Otherwise...RUN AWAY.
John Mark Bondad
PHGreat customer service It has an excellent and dedicated customer service. You can tell that the team wants clients to succeed, and they are extremely responsive. Because of this, the software was so easy to set up and use, and I and my customers seem happy with it so far. They were very supportive during this pandemic and very helpful in getting my payments pushed when I needed it.