Jorge Espino
GBSCAM !! ....... BE CAREFUL !! Too expensive for what you get. Poor response rate. The program gives you no result. Weak customer service. Be careful. I am paying $299 monthly for 2 emails a month ........ not worth it.
Steve - Bethesda MD
GBIf you want generic content that you can't change - Outbound is for you I'm a real estate agent who received a cold call from an Outbound Engine sales agent. I usually don't bother with cold calls but the guy was engaging and seemed to have an interest in my business. He promised that I could control content but what that really meant was that you have to either add content to their sometimes bad content or create all new conent in a system that is so non-user friendly that they suggest sending it to them to do on their end. Big buyout to cancel which should have been my clue that they know the program stinks.
SD
GBLIARS! This company is full of fraudulent, liars. We had a company call with an Outbound Engine representative, who pitched detailed information on their product, and also stated with a 30 day notice, the subscription could be cancelled (month to month basis, what's there to lose?) This interested our team, and we scheduled a follow up call with them. The same exact details were shared in this call as well, so we decided to try the service out, feeling confident we could cancel. We are now attempting to cancel the service (going on 1 month of trying to do so), and they are making it impossible. #1- our account representative is never available to speak to. #2. When we finally got ahold of the "success team" (MACKENZIE-SOLUTIONS SPECIALIST) she was extremely rude and lied repeatedly about their product, services, etc. #3. We requested to speak to a manager (Mackenzie told us "tough luck, you get to talk to me", and then finally coordinated a call with her manager after our countless requests to hear the recorded phone calls of our initial meetings with Outbound. The "manager" ALEXIS said she didn't care what we were requesting, we signed a contract and she didn't have time to sit and listen to our complaints and play us the calls. AND per compliance, it would be illegal for her to play us the calls in the first place...really? We can't hear a call that our company coordinated?? Lies. If you want to receive zero value, deal with unorganized liars, and pay undeserving Outbound Engine employee's bills-this is the service for you. Otherwise...RUN AWAY.