DO NOT USE THIS SOFTWARE DO NOT USE THIS SOFTWARE. If you value your facebook page to receive messages, stick to using messenger. This software will eventually stop messenger working. They company do not care in the slightest and tell you to get help from Meta but it was their software that broke it in the first place. Avoid at all costs.

SUCKS SUCKS. Total time waster. Stay away from Manychat. Extremely confusing and not user friendly at all. Customer support is non-existent. They should charge $49 and put those resources into helping its users.

Great Concept, Poor Execution Great software - when it works. There are countless issues - I'll update one thing and another thing will break (unrelated components). If you build out a flow that's too large, parts of it will just not work (with no indication until you contact support and they offhand mention that it might be an issue. Customer support is useless as well - I have been going back and forth with their team on one specific issue for the past 2 weeks with no resolution. Painfully unhelpful.

Great product for automation It has many features that allow us to build a chatbot exactly how we need, especially when it come to automation responses. A visual flow builder, this is the part that I like the most about this product. They also have many templates that we can reuse them easily.

Disapointing I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine (fb365177) was disabled last July 2022 because of a problem with my card but I immediately resolved it. How was I supposed to know that I had to turn all of my keywords and flows back on??? That's such a poor user experience! As for my other store CLN (fb141662582646965), I checked back now and it expired for some reason on December 22. It's still on the PRO plan with all keywords and flows turned off as well. That means I've been paying $200+ for Seek Shine for the last 10 months and $500+ per month for CLN for the last 5 months with absolutely NONE of the PRO features enabled. That's just absolutely absurd. PLEASE give me a refund for these months because I was essentially paying the PRO plan (totaling $4500) for NOTHING! Your software practice is borderline fraudulent. If you automatically turn off pro features when the subscription terminates then you should also automatically turn them back on when the subscription resumes!