Company incorrectly charged me a large… Company incorrectly charged me a large sum of money and now they are not responding to my tickets raised. There is no email or phone number or other way to contact them besides raising a ticket! (Which is ignored)

Great product for automation It has many features that allow us to build a chatbot exactly how we need, especially when it come to automation responses. A visual flow builder, this is the part that I like the most about this product. They also have many templates that we can reuse them easily.

Great idea, really confusing layout Love the idea of Manychat and it feels like it has so much potential. Still gives the option of "talk to a human" on my flows - not good when this is usually unmanned - I think this is a default setting, has lost me a few leads :( Hopefully, as it develops things will improve!

Horrible! Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

Incorrect Pro Subscription Charges I've been a customer of ManyChat for over 5 years, however in March this year I discovered that a new ManyChat pro subscription had started on one of my Facebook pages without my knowledge or notification emails. This is an error on ManyChat's part however I only discovered this now, over 6 months later and ManyChat are refusing to refund the amount. I used to be a big fan of this company however you should be aware of this problem and if connected to the service, with a card on file, check your account regularly.