Avoid using if you are a business! We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

If I could do zero stars I would If I could do zero stars I would. Once they have your card information they will not stop billing you. I’ve been trying to cancel. When logging in it says I don’t have an account. They have no customer service. By email they send me their “help” section which is useless since I have to login to do anything. 0/10 recommend.

Great idea, really confusing layout Love the idea of Manychat and it feels like it has so much potential. Still gives the option of "talk to a human" on my flows - not good when this is usually unmanned - I think this is a default setting, has lost me a few leads :( Hopefully, as it develops things will improve!

Manychat billed me days after i… Manychat billed me days after i cancelled my subscription :(((((((((( I am crying why would they do that! They have lost me really. They say the following but still charged me "Please keep in mind that the subscription won't cancel immediately. The status of your subscription will become "Pending cancelation", and the subscription will be canceled completely at the end of your billing period. Do not worry, you won't be charged for it again. If you changed your mind, you can get back to Pro during the "Pending Cancellation" status. To do this, just click the green "Return to PRO" button seen in the screenshot above. NOTE that you need to cancel your Pro subscription first if you want to permanently disable your bot. Hope this helps!"

Very bad company Very bad company. I am PRO user and I dont have chat support, always have problem with site, always some erors on server, delete my flows etc