Absolute trash Absolute trash. The Optometry practice I work at uses this and it is utter rubbish to use! It's clunky, not user friendly, it doesn't sync with calendars properly so there are always conflicting or double bookings which ends up causing numerous complaints from patients. I would not recommend this as it is poorly written.

Filtering by email only. Filtering by email only. A customer calls up she wants to reschedule her appointment, I can't find the customer and I can only filter by email I cannot even filter by our first name or last name or her phone number only by email. Such an easy task for such a big company. Don't makes sense. When you look for an appointment, it should be easy to just look it up by putting in a person's name or phone number.

not user-friendly design and useless support Fantastic support response time! Still waiting on a solution after 48 hours... It was impossible to update my availability in a way that actually affected the booking link! This design is infuriating! It creates nothing but frustration when trying to manage event availability. Who designed this? Did they even consider usability? The whole process is hidden and convoluted. It takes forever to find the event, then unearth the availability settings buried in some obscure menu. Fix this mess before it drives everyone crazy!

Inefficient support team - issue to pay for EMEA banks Hi, I am attempting to subscribe to a paid plan for my company for months, and I'm facing some difficulties with the support team. They are insisting that my bank is declining the payment, but I can't even proceed with the validation process on my bank app because I immediately receive an error message. Also, I've checked with my banker (and lost a lot of time) and everything is ok. I've encountered similar issues with American tools like Webflow and Notion, as we don't have credit cards in Europe, and they've always been able to find a solution. This situation is quite frustrating, and I have to consider exploring other software options.

UNRELIABLE Today I got a message that my booking system was down. Instead of informing me that my live link was down calendly has just been letting the URL bounce for who knows how long because they wanted me to upgrade my plan. I have no idea how much money this cost me but I'll never recommend this service to anyone. Incredibly poor handling and I'll be sure to mention this at every Miami tech event I find myself at.