I was talking to the customer support… I was talking to the customer support and he literally kicked me out of the chat while I was typing my second question. Awful first contact with this app

I have tried setting up my event and… I have tried setting up my event and watched the video on how to, several times, yet no one can access my event. Instead of being able to book the time it shows that time as busy. There is no support, the videos and the help section do not help if your situation is not listed. It is amazing that a company can exist without a support department.

not user-friendly design and useless support Fantastic support response time! Still waiting on a solution after 48 hours... It was impossible to update my availability in a way that actually affected the booking link! This design is infuriating! It creates nothing but frustration when trying to manage event availability. Who designed this? Did they even consider usability? The whole process is hidden and convoluted. It takes forever to find the event, then unearth the availability settings buried in some obscure menu. Fix this mess before it drives everyone crazy!

Filtering by email only. Filtering by email only. A customer calls up she wants to reschedule her appointment, I can't find the customer and I can only filter by email I cannot even filter by our first name or last name or her phone number only by email. Such an easy task for such a big company. Don't makes sense. When you look for an appointment, it should be easy to just look it up by putting in a person's name or phone number.

It can be used for basic things It can be used for basic things, but for more serious use it lacks some important features or simply doesn't work as expected. E.g. for sms notifications the guest reconfirmation only works once per guest address, you can't book a meeting from the admin page, etc. The chat support is nothing but a basic AI chatbot. All in all it doesn't cost much, the sms notifications make it worth the price, but it could be much better.