not user-friendly design and useless support Fantastic support response time! Still waiting on a solution after 48 hours... It was impossible to update my availability in a way that actually affected the booking link! This design is infuriating! It creates nothing but frustration when trying to manage event availability. Who designed this? Did they even consider usability? The whole process is hidden and convoluted. It takes forever to find the event, then unearth the availability settings buried in some obscure menu. Fix this mess before it drives everyone crazy!

It can be used for basic things It can be used for basic things, but for more serious use it lacks some important features or simply doesn't work as expected. E.g. for sms notifications the guest reconfirmation only works once per guest address, you can't book a meeting from the admin page, etc. The chat support is nothing but a basic AI chatbot. All in all it doesn't cost much, the sms notifications make it worth the price, but it could be much better.

Really great tool Really great tool. I have seen a massive increase in attendance for meetings having started putting the responsibility on clients to book it in themselves through Calendly rather than me messing around back and forth with emails. Plus the free trial is actually genuinely a free trial. Not the usual deceptive business practises hoping I forget to cancel. Just an honest free trial, excellent. I also used support as I was having trouble with the event calendar set up. They were quick to answer on live chat and sorted the problem straight away. Great tool and I will likely sign up over the next few weeks.

UNRELIABLE Today I got a message that my booking system was down. Instead of informing me that my live link was down calendly has just been letting the URL bounce for who knows how long because they wanted me to upgrade my plan. I have no idea how much money this cost me but I'll never recommend this service to anyone. Incredibly poor handling and I'll be sure to mention this at every Miami tech event I find myself at.

Inefficient support team - issue to pay for EMEA banks Hi, I am attempting to subscribe to a paid plan for my company for months, and I'm facing some difficulties with the support team. They are insisting that my bank is declining the payment, but I can't even proceed with the validation process on my bank app because I immediately receive an error message. Also, I've checked with my banker (and lost a lot of time) and everything is ok. I've encountered similar issues with American tools like Webflow and Notion, as we don't have credit cards in Europe, and they've always been able to find a solution. This situation is quite frustrating, and I have to consider exploring other software options.