I was talking to the customer support… I was talking to the customer support and he literally kicked me out of the chat while I was typing my second question. Awful first contact with this app

Absolute trash Absolute trash. The Optometry practice I work at uses this and it is utter rubbish to use! It's clunky, not user friendly, it doesn't sync with calendars properly so there are always conflicting or double bookings which ends up causing numerous complaints from patients. I would not recommend this as it is poorly written.

Really great tool Really great tool. I have seen a massive increase in attendance for meetings having started putting the responsibility on clients to book it in themselves through Calendly rather than me messing around back and forth with emails. Plus the free trial is actually genuinely a free trial. Not the usual deceptive business practises hoping I forget to cancel. Just an honest free trial, excellent. I also used support as I was having trouble with the event calendar set up. They were quick to answer on live chat and sorted the problem straight away. Great tool and I will likely sign up over the next few weeks.

I never received Services Paid for. I never received a Calendly subscription for my google account, despite them charging me the yearly fee. I tried reaching out 5 times via both phone and email but never could reach anyone. I would beware using them personally or for a business. I ended up having to dispute the charge through my credit card to get the full refund, still haven't heard back from Calendly. Google now seems to offer their own solution, maybe Calendly has given up.

It can be used for basic things It can be used for basic things, but for more serious use it lacks some important features or simply doesn't work as expected. E.g. for sms notifications the guest reconfirmation only works once per guest address, you can't book a meeting from the admin page, etc. The chat support is nothing but a basic AI chatbot. All in all it doesn't cost much, the sms notifications make it worth the price, but it could be much better.