Scott Nelson
GBI never received Services Paid for. I never received a Calendly subscription for my google account, despite them charging me the yearly fee. I tried reaching out 5 times via both phone and email but never could reach anyone. I would beware using them personally or for a business. I ended up having to dispute the charge through my credit card to get the full refund, still haven't heard back from Calendly. Google now seems to offer their own solution, maybe Calendly has given up.
Agathe Collinet
ESInefficient support team - issue to pay for EMEA banks Hi, I am attempting to subscribe to a paid plan for my company for months, and I'm facing some difficulties with the support team. They are insisting that my bank is declining the payment, but I can't even proceed with the validation process on my bank app because I immediately receive an error message. Also, I've checked with my banker (and lost a lot of time) and everything is ok. I've encountered similar issues with American tools like Webflow and Notion, as we don't have credit cards in Europe, and they've always been able to find a solution. This situation is quite frustrating, and I have to consider exploring other software options.
KATHY BARHAM
GBTerrible service I ended up with a free trial when I neither need nor requested one (fell into it while trying to accept an appointment). I then spent half an hour trying to extract myself from this with no help from anyone other than robots and repetitive advice. I was unable to get anyone to help or provide me with someone who could help properly. Disgraceful. Would never use or recommend!
ZenRoll Academy
GBI was talking to the customer support… I was talking to the customer support and he literally kicked me out of the chat while I was typing my second question. Awful first contact with this app
L Brewster
GBShabby company - unsolicited msg w no way to respond. Sent me unsolicited message with no understandable content and no way to respond. Shabby.