Terrible service I ended up with a free trial when I neither need nor requested one (fell into it while trying to accept an appointment). I then spent half an hour trying to extract myself from this with no help from anyone other than robots and repetitive advice. I was unable to get anyone to help or provide me with someone who could help properly. Disgraceful. Would never use or recommend!

Filtering by email only. Filtering by email only. A customer calls up she wants to reschedule her appointment, I can't find the customer and I can only filter by email I cannot even filter by our first name or last name or her phone number only by email. Such an easy task for such a big company. Don't makes sense. When you look for an appointment, it should be easy to just look it up by putting in a person's name or phone number.

not user-friendly design and useless support Fantastic support response time! Still waiting on a solution after 48 hours... It was impossible to update my availability in a way that actually affected the booking link! This design is infuriating! It creates nothing but frustration when trying to manage event availability. Who designed this? Did they even consider usability? The whole process is hidden and convoluted. It takes forever to find the event, then unearth the availability settings buried in some obscure menu. Fix this mess before it drives everyone crazy!

Average It has helped people book calls with me but that's so trivial and every app can do it. I hate the fact that by default when someone organizes a call, I'm made the organizer and I can choose only between getting an email or a calendar notification when a new call is booked. Why? Why not allow people to get both?

Inefficient support team - issue to pay for EMEA banks Hi, I am attempting to subscribe to a paid plan for my company for months, and I'm facing some difficulties with the support team. They are insisting that my bank is declining the payment, but I can't even proceed with the validation process on my bank app because I immediately receive an error message. Also, I've checked with my banker (and lost a lot of time) and everything is ok. I've encountered similar issues with American tools like Webflow and Notion, as we don't have credit cards in Europe, and they've always been able to find a solution. This situation is quite frustrating, and I have to consider exploring other software options.