Clivia Bettelli Baskin
GBI have tried setting up my event and… I have tried setting up my event and watched the video on how to, several times, yet no one can access my event. Instead of being able to book the time it shows that time as busy. There is no support, the videos and the help section do not help if your situation is not listed. It is amazing that a company can exist without a support department.
Scott Nelson
GBI never received Services Paid for. I never received a Calendly subscription for my google account, despite them charging me the yearly fee. I tried reaching out 5 times via both phone and email but never could reach anyone. I would beware using them personally or for a business. I ended up having to dispute the charge through my credit card to get the full refund, still haven't heard back from Calendly. Google now seems to offer their own solution, maybe Calendly has given up.
Agathe Collinet
ESInefficient support team - issue to pay for EMEA banks Hi, I am attempting to subscribe to a paid plan for my company for months, and I'm facing some difficulties with the support team. They are insisting that my bank is declining the payment, but I can't even proceed with the validation process on my bank app because I immediately receive an error message. Also, I've checked with my banker (and lost a lot of time) and everything is ok. I've encountered similar issues with American tools like Webflow and Notion, as we don't have credit cards in Europe, and they've always been able to find a solution. This situation is quite frustrating, and I have to consider exploring other software options.
Oksana Krinitskaya
UAnot user-friendly design and useless support Fantastic support response time! Still waiting on a solution after 48 hours... It was impossible to update my availability in a way that actually affected the booking link! This design is infuriating! It creates nothing but frustration when trying to manage event availability. Who designed this? Did they even consider usability? The whole process is hidden and convoluted. It takes forever to find the event, then unearth the availability settings buried in some obscure menu. Fix this mess before it drives everyone crazy!
L Brewster
GBShabby company - unsolicited msg w no way to respond. Sent me unsolicited message with no understandable content and no way to respond. Shabby.