I was talking to the customer support… I was talking to the customer support and he literally kicked me out of the chat while I was typing my second question. Awful first contact with this app

It can be used for basic things It can be used for basic things, but for more serious use it lacks some important features or simply doesn't work as expected. E.g. for sms notifications the guest reconfirmation only works once per guest address, you can't book a meeting from the admin page, etc. The chat support is nothing but a basic AI chatbot. All in all it doesn't cost much, the sms notifications make it worth the price, but it could be much better.

Absolute trash Absolute trash. The Optometry practice I work at uses this and it is utter rubbish to use! It's clunky, not user friendly, it doesn't sync with calendars properly so there are always conflicting or double bookings which ends up causing numerous complaints from patients. I would not recommend this as it is poorly written.

Terrible service I ended up with a free trial when I neither need nor requested one (fell into it while trying to accept an appointment). I then spent half an hour trying to extract myself from this with no help from anyone other than robots and repetitive advice. I was unable to get anyone to help or provide me with someone who could help properly. Disgraceful. Would never use or recommend!

I have tried setting up my event and… I have tried setting up my event and watched the video on how to, several times, yet no one can access my event. Instead of being able to book the time it shows that time as busy. There is no support, the videos and the help section do not help if your situation is not listed. It is amazing that a company can exist without a support department.