AP Lane Marsh
GBRent Manager is not recommended Rent Manager is not recommended. It keeps you logging out, someone kicking you out, while working in the evening when no one of my co worker is using it, no one knows my password, but it showing some else is using the account. When I called the customer support, no one even tried to help me. In emergency line, I called couple of time, no one even and answered calling me back.
Ryder Justice
GBRepeated problem Nothing but a huge headache in the mere few months that I've dealt with this company. Since I've had a card compromised I've tried to log on multiple time to find out why. It stated my account was not active! I finally reached someone via phone who passed blame to my management company. I called them and everything look sufficient on their end. I called rent manager again same run around. At this point I was very frustrated but the previous man I spoke with had supposedly solved the problems. 1) He sent me a link to change my password Which allowed me access to my account. From day one I enrolled in automatic payments to be withdrawn on the third of every month. (That's when I receive my SS check.) Next I transferred bank accounts and again couldn't access my rent manager account! Had to call again but these people say it all my apartment management fault) responsibility. I complained like a disgruntled child and was finally called back by what seemed to be a very helpful man. We switched bank accounts on the second and I continued to have the $ withdrawn on the third of every month. Low and behold rent manager took it upon themselves to attempt to get the money from my old bank on the first!?!? I would have canceled that account but was instructed by SSI to not do so until my funds reached my current bank. End result being a overdraft fee and rent manager still has not paid my rent so my landlord added a late fee. I am not liable/responsible for any of this. Very displeased. Have had issues since day one. For something that should be easy and convenient turn out to be nothing but stress!!!!! Going to stick with checks!!!
Liz
GBAnyone having issues with Rent Manager… Anyone having issues with Rent Manager today (3/4). Can't log in, can't get through at all to customer service and their website is down. This is very troubling.
Irene Sotirakos
GBOur company has had Rent Manager for 10… Our company has had Rent Manager for 10 + years. We are very pleased with it. It is very easy to work with and if you have any question on how to do something or forgot how you did it before, you can call the phone number that they give you and someone help you. I love it because they can remote access in to your account and show you first hand how to get where you need to be in the system. I highly recommend Rent Manager for all of your business needs. Irene
Michael Dodge
GBWe have been using the Rent Manager… We have been using the Rent Manager program for many many years to run our mobile home parks and have found it to be the most reliable tool we have. Their Tech support department is fantastic they work with you to resolve issues you may have or to help you navigate areas you are unsure of. I highly recommend this company over any others. Mike Dodge