My phone got blcked and I was in danger… My phone got blcked and I was in danger of losing all of its content I brought it to Tesco in Wexford town,the man at desk Micheal was very helpful he unblocked my phone and restored data, a ,really .pleasant man who reassured me I cannot thank him enough He would be an asset to any company

So I signed up for an unlimited data… So I signed up for an unlimited data package with these people, twenty-five euro a month. To be honest I never look at my bills to do so I would have to sign in to "My Tesco Mobile" fat chance. I have been with Tesco for a few years and never missed a payment, In all that time they never contacted me once except by automatic text. I get so many dodgy texts from all sorts of scammers, I gave up looking at them a long time ago. It turns out that "unlimited" does not mean unlimited when you are dealing with Tesco, My last bill was 280 euros. It's a horrible feeling when you realise you have been scammed.

PAYG top up Voucher SCAM warning If you have a PAYG top up Voucher the small print on the voucher states " Expires 12 months after purchase date" There is no other mention what to do. Getting a lot of conflicting feedback dialling4455 some saying go back to the store you purchased it from and others state its "NOT REFUNDABLE" I challenged this with TESCO HO "I exchanged a £20 note for that voucher that would have been refunded on day 364 but then on day 366 you keep £20 note and have given nothing back in return. How does that work and why does it need by date. Clearly explain why there is no mention its NOT REFUNDABLE on the voucher as that makes it non valid claim and a scam where I would have told you where to stick that £20 voucher. Lets see how the ombudsman deals with this. Also learnt today if you do not make a call in 3 months all PAYG credit get erased as i spend many months overseas

Top Up rip off. Tesco mobile offer a 15euro top up for 5 euro in clubcard vouchers. They promise to give back the change to your clubcard account, eg a 6 euro voucher used to buy a top up should result in 1 euro change. They are keeping the change instead of returning it to the customer. Three phone calls to their help line has failed to fix this. They told me in was an IT problem and would take a number of days to fix and that they would call me back. They gave me a reference number for the case and put my name on the clubcard account so that I would not have to call my wife to the phone for permission for them to discuss it with me. They never called me back. Months later I phoned them. They knew nothing about it. It was as though the earlier conversation had never occurred. Tesco haven't a shred of integrity.

DO NOT DO IT DO NOT DO IT I ordered a prepaid SIM card for 10 EURO. And then the problems began. The card didn't arrive. Customer service via email couldn't help, the chat didn't work. After a very long phone call I was told they couldn't just send a new card. After further discussions they were ready to send one. It arrived at some point, but couldn't be activated. More emails and then conversations with support. Nobody was able to activate this card. So I canceled the order. Shortly afterwards 15 euros were debited. For a 10 euro prepay plan. And then another 10 euros. The support only gives excuses, I feel really ripped off. Never again with this company!