Gerard Rooney
IETop Up rip off. Tesco mobile offer a 15euro top up for 5 euro in clubcard vouchers. They promise to give back the change to your clubcard account, eg a 6 euro voucher used to buy a top up should result in 1 euro change. They are keeping the change instead of returning it to the customer. Three phone calls to their help line has failed to fix this. They told me in was an IT problem and would take a number of days to fix and that they would call me back. They gave me a reference number for the case and put my name on the clubcard account so that I would not have to call my wife to the phone for permission for them to discuss it with me. They never called me back. Months later I phoned them. They knew nothing about it. It was as though the earlier conversation had never occurred. Tesco haven't a shred of integrity.
Renata
IEAbsolutely would NOT recommend Wanted to switch to vodafone and keep the same number. Cheeky little … changed my e-mail address on Tesco Mobile app and said to vodafone that I’m on a bill pay (which is a complete lie, I’m on top-up), and that my information doesn’t match. I went straight to the Tesco Mobile app to check my information and THEY CHANGED MY EMAIL ADDRESS! Went to my mailbox to double check I typed in the right email address and there it is - REGISTRATION email. Also, their plans are terrible.
Stephen Cotter
IEI have been a customer for 8+ years,My… I have been a customer for 8+ years,My wife and children also with Tesco.I must say they used to be really good to deal with but now always under the same excuse of data protection they have you running around in circles, cant transfer a number cant get information on why my top ups are not working.Customer service has become a joke
Mike Watt
GBdon't use this bunch of useless morons don't use this bunch of useless morons. if you need customer service this lot are just a bunch of robots who are like politicians who only answer questions with more questions. stay clear.
Maksim
IEOne of the worse companies in Ireland. One of the worse companies in Ireland. 1st of all they overcharged me for data traffic almost 4 times. (80 eur instead 20), Instead to stop service right away when Unlimited data traffic was fully used. YES UNLIMITED DATA TRAFFIC HAS LIMITS. Seems Tesco Mobile lives in different world. Even more after canceling my subscription they kept sending bills for NOTHING, Literally FOR NOTHING. You cannot use data traffic but should pay. Strongly advise to avoid this company.