My phone got blocked even though my… My phone got blocked even though my account was paid fully updated. Tesco said it was computer problem but that is not good enough to get it sorted I was on hold for 25min listening to some crap music. Then a very rude lady came back to me and said it was sorted gave no explanation and would not let me speak or ask why then just hung up. Shame on tesco mobile Ireland

My phone got blcked and I was in danger… My phone got blcked and I was in danger of losing all of its content I brought it to Tesco in Wexford town,the man at desk Micheal was very helpful he unblocked my phone and restored data, a ,really .pleasant man who reassured me I cannot thank him enough He would be an asset to any company

PAYG top up Voucher SCAM warning If you have a PAYG top up Voucher the small print on the voucher states " Expires 12 months after purchase date" There is no other mention what to do. Getting a lot of conflicting feedback dialling4455 some saying go back to the store you purchased it from and others state its "NOT REFUNDABLE" I challenged this with TESCO HO "I exchanged a £20 note for that voucher that would have been refunded on day 364 but then on day 366 you keep £20 note and have given nothing back in return. How does that work and why does it need by date. Clearly explain why there is no mention its NOT REFUNDABLE on the voucher as that makes it non valid claim and a scam where I would have told you where to stick that £20 voucher. Lets see how the ombudsman deals with this. Also learnt today if you do not make a call in 3 months all PAYG credit get erased as i spend many months overseas

I have been a customer for 8+ years,My… I have been a customer for 8+ years,My wife and children also with Tesco.I must say they used to be really good to deal with but now always under the same excuse of data protection they have you running around in circles, cant transfer a number cant get information on why my top ups are not working.Customer service has become a joke

Stealing money from customers … Absolutely annoyed with the way things run at tescomobile. Long story short - I was charged 3x€10 for attempted top up that hasn't gone trough as simply I kept missing one digit of the phone number. Despite contacting my bank and sending them a proof of the transactions nothing can be done. I wonder how many people has been robbed like myself ...