Gerard Rooney
IETop Up rip off. Tesco mobile offer a 15euro top up for 5 euro in clubcard vouchers. They promise to give back the change to your clubcard account, eg a 6 euro voucher used to buy a top up should result in 1 euro change. They are keeping the change instead of returning it to the customer. Three phone calls to their help line has failed to fix this. They told me in was an IT problem and would take a number of days to fix and that they would call me back. They gave me a reference number for the case and put my name on the clubcard account so that I would not have to call my wife to the phone for permission for them to discuss it with me. They never called me back. Months later I phoned them. They knew nothing about it. It was as though the earlier conversation had never occurred. Tesco haven't a shred of integrity.
Gerhard Zirkel
IEDO NOT DO IT DO NOT DO IT I ordered a prepaid SIM card for 10 EURO. And then the problems began. The card didn't arrive. Customer service via email couldn't help, the chat didn't work. After a very long phone call I was told they couldn't just send a new card. After further discussions they were ready to send one. It arrived at some point, but couldn't be activated. More emails and then conversations with support. Nobody was able to activate this card. So I canceled the order. Shortly afterwards 15 euros were debited. For a 10 euro prepay plan. And then another 10 euros. The support only gives excuses, I feel really ripped off. Never again with this company!
Sean
FRTesco mobile €15 per month Tesco mobile €15 per month, works ok in Ireland but when you travel abroad major problems. In France can't receive calls from French mobiles or landlines but can get calls from Ireland.Hsve read a lot of comments here same advice, try Sim in different phone, turn on off airplane mode , take out sim bla bla bla ... Tesco says they have coverage in 100 countries this is false advertising.I will be moving to another provider asap
Massivi K
GBUnprofessional and unreliable Avoid them they are the worst network… the phone never works abroad no matter where you are I called them and all they had to say is we do not guarantee network coverage abroad. Now I travel pretty much twice a month so there is no point of me having a Tesco phone
Ann Murray
IEJoined Tesco mobile in November 2023 Joined Tesco mobile in November 2023, it has delivered exactly what was promised at the price it promised. No sneaky extras.