It is very hard to get in contact with… It is very hard to get in contact with customer service. Phone and chat messages are not monitored. I have been trying to connect for two weeks. I sent emails to info@ResortPass as well as concierge@resortpass and pms through Facebook. If you need any assistance or direct interaction with an employee you will not get it with this company.

Wonderful and smooth experience! We had a great and seamless experience. We searched for the local resorts, the website clearly indicated what was included, purchased easily, and showed up at the resort to find wristbands waiting for us. It went so well we used it 2 more times that week. I loved the rankings and reviews that were included for the properties. It was spot on for the one we selected! Thank you!

Great day in Waikiki The booking was easy and the experience exactly as described. We left the cruise at 9am but our flights were at 11pm - having a place to lie down with shade, pool and beach access and come and go privileges was fabulous. Highly recommend !

Great value for the cost The rates charged for a family of four for a day go use hotels amenities was very reasonable. The pool and surrounding areas were clean, staff was extremely nice and attentive. Spending an afternoon at this hotel has made us consider staying here the next trip.

Seamless Experience What a brilliant website it made it so easy to find all the things one needed and filters made it much more easier , these type of things which are up-to date are always recommended !!