Unethical company and awful customer… Unethical company and awful customer support. They took money from my account a couple of days after I cancelled my subscription (and deleted my account). Impossible to contact support since I need to be on a paid plan. Plus, they have tons of automated emails/bots that look like « real » emails. Please, avoid their services, they’re rubbish.

AVOID AT ALL COSTS. Deceptive and Misleading. I had a 14-day trial and created some posts for a campaign and saved the QR codes which it allows you to do. What it doesn't tell you is that after 14 days all these codes you created will STOP functioning unless you sign up. What A Total Rip Off! I now have to redo all the posts that I created and I have lost any benefit from the ones used. I am furious! I think this is deceptive and misleading business practice. The only good thing about the experience was I discovered you could make your OWN QR codes very easily on Inkscape which is genuinely free. Hth.

Won't provide support Won't provide support The account is deactivated, and they keep charging me. Because account is deactivated you can't reach out to support because they have no contact email

We printed a brochure with bitly QR… We printed a brochure with bitly QR codes. Initially they worked fine, but since a few weeks they are blocked by bitly. I reached out to them several times, the issue remains unsolved. They simply closed the first ticket stating the links work, and they are not responding to any new appeals. DO NOT USE bitly for printed documents.

AVOID Bitly AT ALL COSTS Would give 0 Stars if possible. Absolute rubbish that has invaded my phone and prevents legitimate APPs from connecting to the appropriate sites. Have tried to get Bitly support to remove block but no help. Just need to get rid of Bitly. DO NOT INSTALL, AVOID AT ALL COSTS AS ABSOLUTE RUBBISH.