Infested with short links to adult sites. For many years we have gotten our inboxes full of bitly links containing adult sites. Bitly has been advised of this many times, but obviously never answered nor acted on any of our reports. I have to suspect that bitly profits hugely from unsolicited advertisers and junk mailers.

Outstanding service Outstanding service. I would recommend it.

Terrible support with huge bugs! We created a QR code and printed it on hundreds of products. Then our QR code disappeared from the system. When I asked customer service if they could restore it because it is causing us a lot of damage, they said they were aware of the problem and would let me know when it was fixed. That's all. They didn't care at all about our loss due to their software not working. This is not the first time I haven't found customer service useful and just wasted my time with it, just like with the program, which often doesn't work the way it should. The management should be replaced very quickly, otherwise the company will go bankrupt...

Scam Scam Scam Scam Scam Scam. Read the other reviews. This is terrible. Don’t do it, trust me. I’m sure there will be lawsuits against this companies unethical tactics. Reprinting my business cards. Don’t give this company your money. I’m never recommending Bitly.

Please do not waste money upgrading. Customer support ignore you. After using Bit.ly for years, I was really excited to upgrade to be able to use a custom URL. You can imagine my disappointment at their complete lack of professional choices for a short URL as well as not even allowing us to use our own domains - For reasons specifically not stated on their website. Their accounting team, support and sales team are now actually ignoring my emails. Which as you imagine, makes me feel like we've been robbed. We've paid about £250 for nothing, and they are refusing to acknowledge that.